JB Hi-Fi Carindale - Westfield - Carindale, Queensland

Address: Westfield, Carindale Shopping Centre, MM12, Level 1/1151 Creek Rd, Carindale QLD 4152, Australia.
Phone: 739176200.
Website: jbhifi.com.au.
Specialties: Electronics store, Camera store, Car stereo store, Cell phone store, Computer store, GPS supplier, Home theater store, Music store, Musical instrument store, Video game store.
Other points of interest: Delivery, In-store pick-up, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 1967 reviews on Google My Business.
Average opinion: 4.2/5.

Location of JB Hi-Fi Carindale - Westfield

739176200

JB Hi-Fi Carindale - Westfield is an electronics store located in the heart of Carindale, Queensland, Australia. The store is situated in the popular Westfield shopping center, specifically at MM12, Level 1/1151 Creek Rd, Carindale QLD 4152. You can easily reach them by phone at 739176200 or visit their website at jbhifi.com.au for more information.

JB Hi-Fi Carindale - Westfield offers a wide range of specialties, making it a one-stop-shop for all your electronic needs. These specialties include:

Camera store
Car stereo store
Cell phone store
Computer store
GPS supplier
Home theater store
Music store
Musical instrument store
* Video game store

The store is well-known for its delivery, in-store pick-up, and on-site services, ensuring that customers receive their purchases conveniently and efficiently. Additionally, JB Hi-Fi Carindale - Westfield is wheelchair-accessible, providing easy access for all customers. They accept various payment methods, such as credit cards, debit cards, and NFC mobile payments.

According to Google My Business, JB Hi-Fi Carindale - Westfield has received an impressive 1967 reviews, with an average rating of 4.2/5. This indicates that the store provides high-quality products and services, resulting in satisfied customers.

When visiting JB Hi-Fi Carindale - Westfield, consider the following tips to maximize your shopping experience:

1. Browse their website before visiting to familiarize yourself with their product offerings and current promotions.
2. Utilize their in-store pick-up service for a seamless shopping experience.
3. Take advantage of their on-site services for any installation or repair needs.
4. Don't forget to check their delivery options for added convenience.

Reviews of JB Hi-Fi Carindale - Westfield

JB Hi-Fi Carindale - Westfield - Carindale, Queensland

shazib zameer

5/5

Kass is a top salesperson at JB Hi-Fi Carindale, known for her great customer service and deep knowledge of electronics. She explains the differences between products clearly and helps customers find what they need. Her honesty and enthusiasm make her a trusted advisor.

Kass listens carefully to what customers want and asks good questions to understand their needs and budget. She never pressures anyone to buy and makes sure they feel comfortable with their choices. Her passion for technology shows in her lively explanations and demos.

Kass also keeps up with the latest tech trends to give the best advice. She is a valuable part of the JB Hi-Fi team, and many customers trust her expertise. If you want to meet her, visit the store from Tuesday to Thursday.

Sue Darby

5/5

Took back a newly purchased digital watch. Jacob was fantastic, very friendly and efficient. Politely checked the watch and agreed it was faulty and not working. Replaced it immediately refunding cost of old one and I purchased a new Fitbit. Thank you for your great customer service.

Kris Moyle

5/5

I wanted to pass on my sincere thanks to Eric in the store room. I’ve been back and forth with a TV manufacturer and after going around in circles I thought I would just call the store that I purchased the TV from and ended up chatting to Eric.

Within minutes, he made me feel like I was understood. He jumped on my case straight away and made numerous phone calls between departments in order to make sure he was relaying correct and accurate information. He also asked for all the information to be sent through so they can ensure they escalate the case in an efficient and correct manner.

Such a rare thing to see nowadays. Really appreciate it man.

Paul

5/5

Went here to get a Samsung charging cable. Very helpful staff member couldn't supply new as Samsung no longer supply but found me a replacement. Much appreciated extra mile service is getting harder to find.Thanks again!

Nikki

5/5

Absolutely spectacular service from Johno, he deserves a pay rise!! Great knowledge, awesome customer service and just a great bloke!! 10/10, Nikki and Josh?

Tamyka Bell

5/5

I didn't make a purchase today but the customer service was outstanding. After Vodafone has lied to me for the past week, I really appreciate the honesty about the deals they can offer compared to what I can get elsewhere - i will be back here for future purchases because I trust the staff.

Kris Jackson

5/5

I bought a new tablet. Guy servicing was helpful & it didn't take long.

Cameron A

1/5

The worst instance of customer service I every have received from the Carindale store, If they sell you faulty goods you have to prove it was provided faulty!!

I purchased a TV online and when it arrived it was cracked all over, when I rang my closest store the Carindale store and spoke with the storeroom to request a replacement TV for the faulty goods provided he couldn't have been further from helpful, the storeroom advised that they needed to send photos to the TV manufacturer to have them determine if I had damaged the TV, they also advised if I had opened the box then they wouldn't accept the faulty TV back.

After weeks of emails back and forth requesting multiple photos of the box with no real action taken and without a TV I contacted the dispatch store who advised the above is not the right process and that they indeed would accept the TV back as faulty and provide me a replacement.

It has been such a stressful experience believing that I needed to prove my innocence in not damaging the TV, I would suggest you train your staff accordingly as they have given me unnecessary anguish, provided me wrong information, and created unnecessary work for themselves.