James Lane Logan - Slacks Creek, QLD

Address: Home Co. Logan Shop 33, 3525-3527 Pacific Hwy, Slacks Creek QLD 4127, Australia.
Phone: 738088523.
Website: jameslane.com.au
Specialties: Furniture store, Bed shop, Bedroom furniture store, Mattress store, Sofa store.
Other points of interest: Curbside pickup, Delivery, In-store pickup, In-store shopping, Onsite services, Same-day delivery, Wheelchair accessible seating, Wheelchair-accessible entrance, Wheelchair-accessible parking lot, Assembly service, Credit cards, Debit cards, NFC mobile payments, Credit cards, Free parking garage.
Opinions: This company has 74 reviews on Google My Business.
Average opinion: 4.4/5.

📌 Location of James Lane Logan

☎️738088523

⏰ Open Hours of James Lane Logan

Monday: 9 a.m.–5:30 p.m.
Tuesday: 9 a.m.–5:30 p.m.
Wednesday: 9 a.m.–5:30 p.m.
Thursday: 9 a.m.–7:30 p.m.
Friday: 9 a.m.–5:30 p.m.
Saturday: 9 a.m.–5 p.m.
Sunday: 10 a.m.–4 p.m.

Introduction to James Lane Logan

James Lane Logan operates from a strategic location in Slacks Creek, Queensland, Australia, at Home Co. Logan Shop 33, 3525-3527 Pacific Hwy. This family-owned business is easily accessible and offers a variety of services that cater to the needs of furniture enthusiasts and those looking to furnish their homes.

Contact Information

For those eager to connect with James Lane Logan, the phone number 738088523 is readily available for immediate assistance. Alternatively, one can reach out via their website jameslane.com.au. The company's commitment to customer service is reflected in their digital presence, ensuring potential customers can browse their impressive selection of furniture and home goods online.

Specialties and Services

James Lane Logan stands out as a furniture store, bed shop, bedroom furniture store, and mattress store. Their extensive range includes sofas and more, making them a one-stop-shop for all your home furnishing needs. The business prides itself on its extraordinary services, such as curbside pickup, delivery, in-store pickup, and on-site shopping. For those who prefer the comfort of their own space, they offer in-store shopping and onsite services. Additionally, with same-day delivery and wheelchair accessible facilities, including a wheelchair-accessible entrance, parking lot, and seating, James Lane Logan ensures a welcoming environment for everyone.

Customer Experience and Ratings

Customer reviews paint a glowing picture of James Lane Logan's commitment to excellence. With 74 reviews on Google My Business and an average opinion rating of 4.4/5, it's clear that the company excels in customer service. Testimonials often highlight the exceptional service provided by staff members like Stacy, who ensures customers feel valued and well-informed throughout their shopping experience. This level of personalized attention and satisfaction is evident in the overwhelmingly positive feedback.

Reasons to Visit

When searching for the perfect pieces to fill your home, James Lane Logan offers more than just quality furniture. Their credit card and debit card acceptance, NFC mobile payments, and free parking garage cater to the convenience of their customers. The assembly service provided adds an extra layer of convenience for those who may need assistance putting together their new purchases.

👍 Reviews of James Lane Logan

K F.

5/5

Went in store after being ignored at other shops in the home maker centre and was immediately, warmly welcomed by Stacy. In a world where customer service has been lost, she went above and beyond to ensure we could get what we needed. Because of her service, we will be back.

Isabel M.

5/5

All the ladies and gentlemen that work here are gifts from God ! Especially Stacey, she’s has helped purchase items and every step was simplified and a breeze for me. She ensured i was kept well updated via phone calls, emails etc.. will definitely be back in to finish furnishing the house.

Jamie H.

1/5

Absolutely appalling experience with this company. We purchased an expensive couch on October 7th, under the assurance that it was in stock and could be delivered by that Friday. We sold our existing couch, expecting the new one to arrive on time for a planned event. But from start to finish, the process was a nightmare of delays and miscommunications.

On the scheduled delivery day, the couch arrived late, only for us to discover they had sent the wrong color. After calling to explain the urgency, we were told the correct couch couldn’t be delivered until Monday, which was then pushed to Wednesday. On Wednesday, we waited during the agreed 12-3pm window, only to be informed of "truck issues." The couch never showed, and we had to chase down the store for any updates. Finally, they rescheduled for Friday.

We were promised an 8-10am delivery on Friday, but were woken up by the delivery driver at 5:47am, who arrived almost two hours earlier than the already early time window. This experience has been incredibly unprofessional and frustrating, causing lost time and extra expense. I would not recommend this company to anyone looking for reliable, customer-centered service.

Jay P.

1/5

Purchased a leather couch and within one year it's started ahowing signs of cushion wear. Poor after sales service. Blunt reply to deny warranty.

Kristen H.

5/5

Stacey and Mark were incredibly helpful!
Stacey was very patient with me and lovely to speak with.
Although I did have an issue with my couch that arrived - Mark was very understanding and promptly assisted me in having the issue resolved. Everything has now been rectified, and if I had any further concerns/questions, I feel confident that I would be looked after.

Spray T. C.

5/5

Stacey at Loganholme is the only reason I would shop at James Lane as a whole. She is amazing and goes above and beyond.

Claudia M.

5/5

Super friendly staff that were very helpful in helping me look for what I wanted. Not only did I find the most softest and comfortable lounge, I received nearly $1000 off the price by purchasing a second item of my choosing... a Sherpa lined knitted throw (valued at $79 but discounted to $59)which will complement my brand new lounge.. Drop on in and see Stacy, she has been there since the store opened, she knows all the products, and will find you a great deal!

TONIA R.

5/5

Great service from Katrina at the Logan store. Style, quality and price of product is great.