Fernland - Yandina, Queensland

Okay, here's a detailed overview of Fernland, presented in a formal and helpful manner, aiming for approximately 400 words:

Fernland: A Comprehensive Resource for Landscaping and Agricultural Needs

Fernland is a highly regarded and versatile business located in Yandina, Queensland, Australia. It stands as a significant resource for both professional landscapers and home gardeners alike, offering a wide array of products and services designed to enhance outdoor spaces and agricultural endeavors.

Location and Contact Information

Fernland’s physical address is 31 Paulger Flat Rd, Yandina QLD 4561, Australia. For immediate assistance, prospective customers can contact them directly at 1800672794. Further information, including detailed product catalogs and online ordering options, can be accessed via their website: fernland.com.au.

Specialized Offerings & Services

Fernland distinguishes itself through its extensive range of offerings. Primarily, it functions as a landscaping supply store, providing a vast selection of materials for various projects. Beyond this, they operate as a wholesaler of agricultural products, catering to the needs of local farmers and growers. Crucially, they also serve as a reliable supplier of agrochemicals, biochemicals, and fertilizers, ensuring access to essential inputs for plant health and productivity.

The business also encompasses a thriving garden center, offering a curated selection of plants and gardening accessories. A dedicated greenhouse facility allows for the propagation and sale of a diverse range of plants, and they also operate as a home improvement store, broadening their appeal to those undertaking general outdoor renovations.

Accessibility and Payment Options

Fernland is committed to providing a convenient and accessible experience for all customers. They offer delivery services, in-store pick-up options, and traditional in-store shopping. Furthermore, they provide valuable on-site services to assist customers with product selection and application. Recognizing the needs of individuals with mobility challenges, Fernland features a wheelchair-accessible car park and wheelchair-accessible entrance, alongside a wheelchair-accessible toilet. They accept a variety of payment methods, including cheques, credit cards, debit cards, and NFC mobile payments.

Customer Feedback & Reputation

Fernland consistently receives positive feedback from its clientele, as evidenced by its impressive 4.7/5 average opinion on Google My Business, based on 100 reviews. The feedback suggests a strong emphasis on customer service, efficient order processing, and the quality of their products. Notably, many customers appreciate the speed and convenience of their order fulfillment – particularly the ability to readily pick up pre-prepared orders.

Recommended Action

For anyone seeking a comprehensive and reliable supplier for landscaping, agricultural, or gardening needs, Fernland presents an excellent choice. We strongly recommend visiting their website at fernland.com.au to explore their full inventory, learn more about their services, and contact them directly to discuss your specific requirements. We believe a direct interaction via their website will yield the most current and detailed information.

👍 Reviews of Fernland

Kev B.

5/5

Had a great experience with Fernland using their online Garden Superstore on the Monday. I always pass the Yandina turnoff the motorway on Wednesdays, and my order was ready for pickup. I call that a good turnaround and very handy for me. I got great service from Anthony who helped me check and load the order. I'll be back.

Warren P.

5/5

Ordered some Orange Oil - Floating Weed Control
Great prduct and service !

Shane B.

5/5

A very professional experience right from the initial phone conversation through to the shipment of goods that arrived well ahead of expectations. Keep up the good work!!

Emily C.

5/5

Placed an order on Sunday for an item that was priced at $30 less than other stores. I got a call from them on Monday where they apologised and said that they had some stock issues, but that they had a delivery coming on Wednesday and would send the item asap. That was perfectly fine with me, and the item arrived in Brisbane earlier than I was expecting, on Wednesday morning. Excellent service!

Troy R.

5/5

Popped in to pick up a chemical to kill some weeds. I think it was Michael that I spoke to, he was extremely helpful and knowledgeable. Because of this, I kept asking about other products I was interested in. Nothing was too much trouble for him and as such, I ended up spending over $200.
Good customer service goes a long way!

Da T.

3/5

Sometimes not reliable. Out of stock was not updated quickly with me, and they sent part of pots and forgot the rest until I gave them a notice, yet, they still owed me two plastic pots. However, they are good at sending bills (of course I paid when I placed the order). Some pots were damaged by the delivery company (I guess), and Q Pot black 200mm are easy to crack at the rim, K pots are worse.

Olivia K.

5/5

I've bought from Fernland a few times, and always been happy (quality products at an affordable price). The one time there was an issue with my order, the customer support was very helpful and sorted it out for me immediately. Would buy again!

Aaron

4/5

When we placed our order and organised the delivery, we were initially very disappointed with how things went...

...but Fernland were serious when they said they prided themselves on customer service, making a real effort to contact us, clarify the issues, and then make it right.

Thank you Dale.

I must admit, I didn't expect this at all, and I am very happy to change my previous review - give them a go, because they're committed to customer satisfaction, and they'll go the extra mile to make sure you're satisfied.