Quality Drycleaning - North Beach, Western Australia

Quality Drycleaning es una empresa de limpieza de ropa con una ubicación en Unit 4/111 Flora Terrace, North Beach WA 6020, Australia. Puedes encontrarlos con facilidad llamando a su teléfono 892430443 o visitando su sitio web qualitydrycleaning.net.

Características y Especialidades

Esta empresa ofrece Dry cleaner como especialidad, garantizando que tus ropas estén limpias y conservadas de la mejor manera posible.

Otras características destacadas

• On-site services
• Wheelchair-accessible car park
• Wheelchair-accessible entrance
• Credit cards
• NFC mobile payments

Opiniones y calificación

Esta empresa tiene 16 reviews en Google My Business, lo que refleja su compromiso con la satisfacción del cliente.

Según las opiniones, la atención al detalle y la profesionalidad son aspectos destacados de la experiencia en Quality Drycleaning. La atención a la clientela es fundamental en esta empresa, y se destaca la pasión y dedicación de sus empleados.

Ubicación

Ubicada en Unit 4/111 Flora Terrace, North Beach WA 6020, Australia, Quality Drycleaning es fácilmente accesible para aquellos que buscan una limpieza de ropa de alta calidad.

Información recomendada

• Visita su sitio web qualitydrycleaning.net para obtener más información.
• Llama a su teléfono 892430443 para preguntar sobre sus servicios o para realizar un cita.

👍 Reviews of Quality Drycleaning

Anne C.

5/5

Great drycleaners. A delight to deal with and very professional. The lady who does the alterations is excellent and pays great attention to detail. Thank you.

Whare T.

5/5

I could not have found a very sincere, passionate, patient and professional lady who has a fine attention to detail when given requests for alterations and adjustments always smiling. She has my utmost trust and confidence that the item/s will be as good if not better than should you purchase them from RM Williams store when they are returned to me, the customer.

Ashlee B.

1/5

Do not take anything of value to this dry cleaner. My wedding dress was left with fluffy and damaged lace. It smelt so strong of chemicals and was crunchy to feel. The owner admitted to using strong solvent then lied about when I went to consumer protection. If you see the factory where they take all clothes to dry clean you will change your mind about using this business.

Antoine L.

5/5

By far the most honest and best service dry cleaner in town. And the prices are much more reasonable than at any of their competitor. Quality work and smiley service.

Tommy O.

5/5

Changed to this dry cleaning store after been dissatisfied with previous shop. I think switching store was a good idea. Gave bunch of shirts & trousers for dry cleaning and was returned with quality service. Will stick to this store and will recommend to others as well.

Sunshine K.

1/5

After making some telephonic enquiries to have my recently purchased curtains hemmed, I chose Quality Drycleaners at Karrinyup Shopping Centre. Spoke to a young lady on the phone and queried their quality of service, pricing etc was happy with what I heard. On the 8th November 2014 I handed in four curtains for hemming and one jumpsuit for hemming. I was told by a young lady that I could collect my items at 17:00 on the agreed upon Thursday, I queried the strange time of day, especially as I had to be somewhere that evening, but agreed to fetch the curtains if I could at this strange hour. Thursday 13th November 2014 I headed to Quality Drycleaners at 16:55 to wait for my items. At the set time no dry cleaned or altered clothes arrived, customers came to collect them items but were turned away, an older staff member called the Marmion, Duncraig branch where the items are 'transformed' and queried where the items were. At 17:20 a man arrived with a clothing rail of clothes, there was no apology for being late. I noticed my curtains were missing and asked the older lady where they were, I mentioned that I had already been waiting, had to be somewhere and was not happy about missing curtains (no apology was made by this man). Another call was made to Marmion to ask if the curtains were there, it was then that this man (who turned out to be the owner of Quality Dryclearners) came up to me and started to shout at me, in front of an incredibly busy Karrinyup shop entrance about not needing to apologise to me about his service or his being late, or my missing curtains, he degraded me as a woman (had never met this man in my life before or spoken a word to him), eventually after having him shootout me for a few minutes, I advised him that I was not his mother, wife, daughter or sister and he had no right to shout at me when I was a customer who had paid for my items that were missing. He then started on a new rant, becoming very personal about me, to escape his loud ranting I returned his personal insults and he got even nastier. Not once did he provide any customer service, offer a solution, apologise, or anything that would make him an actual business owner, he just went on and on. Eventually he went to fetch my curtains, after a total 50 minutes I had my curtains. I arrived home to find my one curtain wet, with three stains on it (they were perfect when they went in) and the hems were far from even or straight. I contacted the store and spoke to the young lady who advised me that there was nothing she could do and I (the customer who had paid) would need to ask if the Marmion store would be willing to fix the problem.
Again there was no customer service and how do you tell a man who feels that it is perfectly normal to shout at customers (who are in the right in this case) that the job was imperfect and your curtains were damaged by them. I was advised to contact Ritz Drycleaners which the gentleman who heads the WA Drycleaners Association runs, he was particularly pleasant and asked me to put everything in writing, which I did and I attached 13 photos. The matter was handed to the Vice-President to look into on the 17 November 2014 and surprise, surprise no-one ever got back to me. A call to the WA Customer Complains line provided interesting as I was told that they do not have the power to make Quality Drycleaners reimburse my payment or fix my hems, they could ask but have no real authority. So Customer Service does not exist in Western Australia. If an individual business owner choses to do the right thing you are fortunate, however as a customer you can be shouted at, have your items ruined and have the work done incorrectly all the expense of your own time and money and still have no leg to stand on.

Allen W.

5/5

Very impressed with this Drycleaner. The staff are lovely and helpful. Service with a Smile!! Extra brownie points for after-hours collection facility.

Loose J.

5/5

Fantastic dry cleaning and alteration services. I have been visiting here for 3+ years now and the experience has been excellent. Very helpful and very skilled staff.