Australia Post - Mundaring Post Shop - Mundaring, Western Australia

Emma O.

Not a local, but attended for passport photos and urgent passport renewal . 2 of the lovely ladies assisting with pre checking and getting my application and documents perfect before sending me into the city Passport Office to finalise Priority Passport application. Thanks to the staff and their advice, the application was perfect and passport received with in days. Can’t thank them enough for their help at such a stressful time. I couldn’t have done this so quickly without their assistance.

Michael W.

While the shop its self has a nice lay out, that is the only positive thing about it. This specific post office has extremely rude staff, absolutely difficult encounters. The older ladies including Michelle clearly don't have a life and like to abuse their power. By far the worst post office I've been to in Perth, I do not recommend. I would highly encourage ether disciplinary action on Michelle or ending the working relationship with Michelle.

Kry B.

Shocking customer service from a woman called Simi.
Over the top flirting with my husband. Telling him "it will fit in my box". It went on and on, too many one liners from her. Very awkward and embarrassing for both of us.
Will never shop there again.

Lauren M.

Michelle behind the counter has the worst attitude and customer service I have ever experienced. She needs some serious training! I will avoid going here at all costs. I suggest if Michelle can’t be pleasant enough to work in customer service then she is best off getting a different job! I’ve never had such a rude and condescending interaction in my life.

Sue T.

What a terrible place, queue almost out the door
2 people serving then a third appeared all 3 were doing passport photos etc, you could have one person doing general post office work getting g other people through then 1 went away for ages. When I finally got served she was hopeless took ages just to get a parcel on its way. This post office needs some serious customer service training. URGENTLY

Emma R.

I don’t think I have ever dealt with such an awful woman and I work in healthcare. Condescending and insulting woman behind the counter. The people of Mundaring and surrounds does not and never will deserve such arrogant and dismissive customer service behaviour. Get another job for goodness sake.

Stephen P.

Manager of this post office was not very helpful and refused to witness an official police document for an air rifle.
Wasnt smart enough to ask why or what it was for just flat out refused. Had they been a little more moraly inquisitive they would have known it was for use at a club.

I will steer clear of this local business in the future with attitudes like that towards locals.

C M.

Great service. Went to get passport photos. Was done very efficiently and friendly service. Seems to be maintaining the old post shop ways of customer service. Staff were fantastic.