Australia Post - Alexandra Hills LPO - Alexandra Hills, Queensland

war wheels

Beware if you buy a gift card from Australia Post - Alexandra Hills LPO it may not be activated.

I purchased a 450 gift card for Ella Baché Capalaba approx 12mths ago. My wife went to use it last month and the card had not been activated (despite the female staff member from Australia Post - Alexandra Hills LPO saying it would take 24hrs to be activated)

It may be an honest mistake by the staff member but I no longer have the reciept, Ella Baché Capalaba still want payment and I think Australia Post - Alexandra Hills LPO will wash their hands of it.

If you purchase ANY gift card from Australia Post - Alexandra Hills LPO make sure you retain the receipt and use it within a short period of time (not the 3yrs printed on the card)

Otherwise you will find yourself out of pocket for more money

I cannot give this business anymore that one star

Rhys Finley

The elderly Chinese gentleman is extremely rude mumbles very quietly. Communication skills are very poor I will not be going back.

Dick Nuttugger

as slow posy offices go this one is the worst. 1 person on the front counter on the first day of Christmas holidays

Elefont “Nerida”

*Update from my review four years ago*.
I've noticed significant positive changes in the customer service at this Australia Post outlet.
It's still a funny little shop with postal services up the back and it can be inconvenient that most postage satchels are behind the counter so you can't pack your items then pay... but they must have a high rate of theft which is a shame. All in all... I'm happy to shop here now and the service has improved.
Thanks so much 🙂

Post from 4 years ago - The poorly presented shop front is just the beginning for this Australia Post Office... behind the tacky gifts and long Que. to the counter there is a franchise owner and his daughter that have terrible customer service and just general disregard for people that help put food on their table.
Yesterday while I was standing in line the daughter closed her counter because she did not want to have to serve me with my trolley full of parcels. Lucky for the family run business they have a lady there (not sure of her name) that is always friendly and pleasant to deal with... I commend her on her ability to keep going and help customers when she is clearly working in difficult circumstances.
It's frustrating to use a service when you are treated so poorly. Thankfully I have options and most of the time take my business to other Australia Post outlets... which is a shame for them because I can spend up to $1000 a week on parcel post!

T Z

Went to pick up an item I had ordered and paid. A man served me. I provided my details as requested. He was not very courteous. The lady is nice.

Tosser Leonard

Old man in there should not work customer service. Never heard him say 1 word in all the times I've visited just grunts and puts his hand out it is just rude not even a "yes". The lady in there is nice though but since he's so rude still only 1 star.

Debby Green

Don't try ringing them they hang up . My mail was on my driveway not in my box today .Good one Australia Post

Darren Shillito

Rude owner- very abrupt. Bad English