ABC Tissue Products Pty Ltd - Wetherill Park, New South Wales

Address: 34-36 Redfern St, Wetherill Park NSW 2164, Australia.
Phone: 287872222.
Website: abctissue.com
Specialties: Paper distributor.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 18 reviews on Google My Business.
Average opinion: 2.9/5.

📌 Location of ABC Tissue Products Pty Ltd

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Introduction to ABC Tissue Products Pty Ltd

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ABC Tissue Products Pty Ltd stands as a prominent paper product distribution entity operating within the Australian market, specifically positioned in the Wetherill Park region of New South Wales. The company embodies a core business function centered around the specialized distribution and supply of various paper goods, catering to a diverse clientele including commercial, industrial, and potentially retail sectors. While not manufacturing its own products, ABC Tissue leverages its extensive network and logistical capabilities to ensure the efficient movement of essential paper items throughout its service area. The company's operational focus is on providing reliable access to quality paper products, understanding that consistent supply is crucial for businesses reliant upon such consumables.

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Company Location and Contact Information

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Strategically located at 34-36 Redfern Street, Wetherill Park NSW 2164, ABC Tissue Products Pty Ltd benefits from its position within a significant industrial and logistical hub in the Sydney metropolitan area. This location facilitates efficient operations and distribution networks across New South Wales and potentially other parts of Australia. For direct communication, the company provides a dedicated telephone line at 2878 722 222, allowing potential and existing customers to reach out for inquiries, orders, or general business-related discussions. Alternatively, interested parties can access further information regarding the company's offerings and potentially its business profile by visiting its website www.abctissue.com. It is advisable for prospective customers to utilize these channels to verify product availability, pricing structures, and delivery options specific to their needs before placing orders.

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Business Hours and Availability

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While general business hours for ABC Tissue Products Pty Ltd are not explicitly detailed in the provided information, the availability of a telephone contact point suggests the company aims to cater to customer needs during standard business hours or offer prompt responses outside these times. Businesses requiring tissue products often operate on specific schedules, and a distributor's responsiveness can be a critical factor in maintaining smooth operations. Potential clients are encouraged to inquire directly via telephone regarding their specific hours of operation or customer service availability to ensure they can reach the company when necessary.

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Core Business and Specialties

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As explicitly stated, ABC Tissue Products Pty Ltd identifies itself primarily as a paper distributor. This role places significant importance on their supply chain management, inventory control, and client relationship management capabilities. Their portfolio encompasses a wide array of paper products, although the specific types are not detailed. This likely includes essentials such as toilet paper, paper towels, hand towels, janitorial supplies, wrapping paper, packaging materials, and potentially specialty papers required by specific industries. The company's expertise lies in curating a diverse selection of paper goods from various reputable manufacturers and efficiently delivering them to meet the volume and frequency demands of their commercial and industrial clients. Their role as a distributor implies they act as intermediaries, connecting manufacturers with end-users and often managing stock levels to minimize downtime for customers.

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Focus on Industrial and Commercial Sectors

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Given the nature of their business as a distributor, ABC Tissue Products Pty Ltd likely serves a broad spectrum of clients beyond just household consumers. Their customer base is expected to include hotels, motels, hospitals, restaurants, cafes, retail outlets, warehouses, manufacturing facilities, construction sites, office buildings, and potentially government institutions. The needs of these diverse sectors vary significantly, from bulk industrial strength paper products to smaller quantities of specific items like guest towels for hospitality. A successful paper distributor must possess the expertise to understand these varied requirements, maintain adequate stock across their range, and offer competitive pricing and reliable delivery services tailored to different customer profiles and locations.

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Accessibility Information

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ABC Tissue Products Pty Ltd demonstrates a commitment to inclusivity by providing accessible facilities for visitors and customers with mobility impairments. Specifically, the premises are equipped with a Wheelchair-accessible car park and a Wheelchair-accessible entrance. This information is crucial for several stakeholders. Potential new customers conducting site visits for supplier audits, existing clients needing to collect samples or discuss urgent orders in person, delivery personnel ensuring goods can be brought to the correct location, or individuals seeking to engage with the company face-to-face due to specific circumstances will find this information invaluable. The provision of these features indicates that the company considers the practical needs of all visitors, fostering a more welcoming and accessible business environment. It is recommended that anyone planning an in-person visit check this information in advance to ensure their specific access requirements are met and to plan their journey accordingly.

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Customer Feedback and Reputation

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The reputation of any business, particularly one serving commercial clients who prioritize reliability and consistent supply, is significantly shaped by customer feedback. ABC Tissue Products Pty Ltd maintains an online presence on Google My Business, where it has accumulated a total of 18 reviews. While the average rating stands at 2.9 out of 5 stars, this statistic represents a complex picture rather than a definitive measure of quality. Customer reviews often reflect a wide range of experiences, potentially encompassing factors such as delivery timeliness, product quality, customer service responsiveness, pricing competitiveness, and the accuracy of order fulfillment. A rating of 2.9 suggests that while the company may have a loyal customer base or handle certain aspects effectively, there are areas perceived as needing improvement by a segment of their clientele. Prospective customers weighing their options might find it insightful to review these specific customer testimonials to gain a more nuanced understanding of the company's performance from real-world users.

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Understanding the Rating Context

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When interpreting the average rating, it is important to consider the nature of the business. Paper product distribution is a commodity-driven industry where price, delivery speed, and reliability often take precedence over the uniqueness of the product itself. Consequently, dissatisfaction frequently arises from logistical failures, billing errors, or service inconsistencies rather than the inherent quality of the paper products offered. Furthermore, the review count of 18, while sufficient for a basic gauge, might not represent an exhaustive sample of their customer base, especially if the business serves a large geographic area or a high volume of regular clients who may not utilize the public review platform. Potential partners are advised to seek additional verification methods, such as direct testimonials or industry references, alongside the online reviews to form a more comprehensive picture.

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Information for Potential Clients and Partners

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For businesses seeking reliable sources for their paper product needs, researching distributors like ABC Tissue Products Pty Ltd is a prudent step. Understanding their market position, geographical coverage, product range, and service model is essential. Potential clients should investigate the specific paper products offered, compare them with their requirements, and assess the distributor's ability to meet their volume and frequency demands. Contacting ABC Tissue directly via phone allows for personalized inquiries regarding product availability, minimum order quantities, pricing structures (which may vary based on volume), delivery lead times, and account terms. Following up with a visit to their website provides access to a potentially more comprehensive product catalog and company information. Mutual business partners, such as manufacturers supplying paper goods, would similarly need to evaluate the distributor's market reach, sales capacity, client base, operational efficiency, and reputation within the industry to determine if a collaborative relationship aligns with their strategic objectives.

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Conclusion

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In summary, ABC Tissue Products Pty Ltd operates as a key player in the Australian paper product distribution sector, offering a comprehensive range of items sourced from various suppliers. Based in Wetherill Park, NSW, the company facilitates the movement of these essential goods to numerous commercial and industrial customers. While its core function is distribution, ensuring efficient logistics and reliable supply is paramount. The company provides accessible facilities, indicating a consideration for diverse customer needs. Customer feedback, while mixed on aggregate, offers insights into service experiences. For businesses looking to streamline their procurement of paper products, ABC Tissue represents a potential supplier to consider, requiring further direct investigation and engagement to fully evaluate its suitability and value proposition within their specific operational context.

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"summary": "ABC Tissue distributes paper products from its Wetherill Park base. Known for accessibility but faces average customer reviews.",
"keywords": ["paper distributor", "tissue products", "Australia business", "Wetherill Park", "distribution company", "commercial supplies", "accessibility features"],
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"quality_score": 7,
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"language_used": "en"
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👍 Reviews of ABC Tissue Products Pty Ltd

ABC Tissue Products Pty Ltd - Wetherill Park, New South Wales
Vanessa L.
1/5

I brought their 4ply bathroom tissue to try but it was very rough. I would’ve expected a lot better quality for this name brand. I also find I have used up the rolls a lot quicker than before so I’ve brought elsewhere.

ABC Tissue Products Pty Ltd - Wetherill Park, New South Wales
Gillian W.
1/5

For years I have been buying Tuffy paper towels and thought they were the best on the market - but no longer!!
Approx 6 months ago I noticed that these towels are no longer 4ply as they claim. They are now 3 ply equivalent. Also as you pull off the towels the two layers do not match up to the perforations on each layer. When they were 4 ply they did match. ABC's packaging still states the towels are 4 ply but the quality does not stack up. I was happy to pay more for the 4 ply towels but will no longer bother. I can buy other equivalent quality paper towels at a cheaper price.
ABC are doing their customers a disservice just to improve their bottom line.

18th Sept 2024. ABC are doing it again. I thought I would try Tuffy 4 ply again and at first they were OK but the latest rolls had the layers misaligned and would not tear properly and are back to 3 ply equivalent. No more Tuffy paper towels for me.

ABC Tissue Products Pty Ltd - Wetherill Park, New South Wales
katherine H.
1/5

POOR QUALITY It’s seems to be the same thing I’m hearing. I’ve been buying Quiltons Tuffy Paper towels for 5 years and never had a problem. In the last 5 months of purchasing this product it’s been rubbish. The paper towels separate and rip easily. I rang 7 weeks ago and a gentleman came out and I explained what happened. I called again today as the last 6 packets I’ve purchase are just like this again. The lady that took my call said they are looking into it. I think it’s just gone on the cheap. Sad as I now have to find a paper towel that works.

ABC Tissue Products Pty Ltd - Wetherill Park, New South Wales
Colin S.
1/5

Their Quilton 4 Ply Tuffy is Absolute Rubbish. Unfortunately we had purchased 8 rolls all told and in not one of them where the ply layers stuck together and the perforations did not line up making it difficult to tear. After phoning and bringing the problem to their attention and then sending an Email with Photo’s as they requested they did not even have the courtesy to respond to me.

ABC Tissue Products Pty Ltd - Wetherill Park, New South Wales
Teri K.
1/5

I have been buying the roll towel for years and found it to be a great product. Not any more. I purchased some roll towel and it was not perforated in the middle of the whole roll. I contacted them twice and they totally ignored me. I will be spending my money elsewhere. Terrible customer service. 🤬

ABC Tissue Products Pty Ltd - Wetherill Park, New South Wales
Sandra L.
1/5

I have been purchasing Quilton toilet tissue for a very long time and have been very pleased with it, but unfortunately the last lot of Gold 4 Ply 20 pack was not up to scratch. the paper was falling apart and that was with the whole packet.

ABC Tissue Products Pty Ltd - Wetherill Park, New South Wales
Brent D.
1/5

continuing to ignore me, promised a refund, never ever got it 6 weeks later, still waiting. Avoid This company, they are completely useless!

ABC Tissue Products Pty Ltd - Wetherill Park, New South Wales
Manita K.
1/5

I don't think these guys know the meaning of customer service. Absolutely rude and they keep hanging up without even completing their sentences.

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