APRACS PTY LTD Electrical, Refrigeration, Air Conditioning, Solar & Batteries - Casino, New South Wales

scott charlton

I have had APRACS install multiple air conditioning units for me as well as install underground electrical facilities and all jobs have been completed in a timely and professional manner. I am very happy with all end results and will definitely be using APRACS for any airconditioning and electrical jobs that need doing in the future.

Ewan Baxter - Walters

Simply didn't show up for the appliance repair. Waited around for a whole afternoon, no calls or messages saying they were running late. Had to call them hours later, no explanation for the no show, simply got a reschedule for the following morning.. Didn't show up for that one either!

Would very much NOT recommend this business, unbelievably disrespectful time wasters.

Danielle Greenslade

We had our Samsung washing machine repaired. The part from supplier took an age to be delivered which was no fault of APRACS. We were delighted with APRACS skill and expertise. The machine is running like new. Highly recommended.

Jimmy Malecki

Apracs was hired by Hisense to come and do a warranty repair for my fridge early March 2022. A week later I received a phone message from someone speaking so fast I couldn't understand them but got it was about the fridge repair. They said they would call back. Over week later no call back. Two months later I had to call Hisense again and a week later got a call from Apracs again to schedule coming on Thursday or Friday. I requested a call the day before. On the Friday morning I received a call saying they would try to make it but didn't realise where I lived. When I expressed how long I had been waiting and didn't appreciate getting a call the day before, I felt the Apracs person was impatient, unfriendly and trying to turn it back on me for where I lived. For me, it was unprofessional. They had known where I live for almost three months as it is on the ticket to do the repair. At the end of the day, the Apracs repairman did not show up nor have the courtesy to call me and tell me that he wasn't going to make it. I always buy product care when I purchase my products and they use Lismore Appliances. They always communicate with a day or so of getting the order in, schedule in a reasonable amount of time. They ask for a window of only a few hours and always show up on time and are professional and fix it on the spot. I've suggested to Hisense that they use Lismore Appliances from here on out as it would be better for their brand. They have now issued a return authority so Apracs won't be coming out and have lost the job costing Hisense a full refund.

Elle Berze

Have to say I would have gone 5 stars as I was looking at hiring these guys again to install another 5 air cons. They did 2 for us last year, couple of hick ups, they didn’t clean up after themselves, brick and render got into the pool, installed an air con ina room we had decided not to do but over looked it and was hoping to hire them again. But we won’t be as they have not responded to messages and emails. Very disappointing as we live to support small business in the area.

Greg Presbury

Great service, congratulation on the work done at my place Tarn and Andrew.
Thanks to Anne-Maree for organising the work completions. APRACS is not only a A/C company.
They also do great electrical work on your home.

Rowan Peter

Absolutely a pleasure dealing with Apracs. Andrew and the team at Apracs are truly a knowledgeable and professional team that have gone above and beyond on several occasions that i have had the pleasure of dealing with them. Apracs offer a wealth of knowledge mixed with honest straight down the line advice and a hard working nature with an attention to detail meaning Apracs are able to achieve superior standards with their work. 10/10 for Apracs i wouldn't go anywhere else when it comes to your electrical and appliance needs.

Scotty Barker

We've had the guys install 2 air-conditioners at home and 1 at our workshop and found the staff extremely helpful and friendly. Service and price is AAA+