Bob & Pete's - Marrickville, New South Wales

Introduction

Bob & Pete's is a well-regarded establishment located in Marrickville, New South Wales, Australia. It operates primarily as a wholesale bakery, patisserie, and restaurant supply store, catering to both professional clients and potentially offering elements accessible to the general public. The business stands out for its focus on quality baked goods, patisserie items, and wholesale provisions for the hospitality industry.

Location and Contact Information

Finding Bob & Pete's is straightforward thanks to its specific location at 5 Barclay Street in Marrickville. This address places it within Marrickville itself, a suburb known for its vibrant atmosphere, cultural venues, and diverse shopping and dining options. The phone number provided, 295505300, offers a direct line for customers needing immediate assistance or further information. For those preferring digital interaction or browsing, the official website associated with the business can be accessed via the link provided on platforms like Google My Business, directing users to a Yum.com.au page (though specific details beyond the link destination are not confirmed through this overview).

Business Specialties and Services

At the core of Bob & Pete's operations are its wholesale bakery and patisserie offerings. This suggests a focus on supplying large quantities of bread, pastries, cakes, and other intricate baked goods to institutions like hotels, restaurants, catering companies, and potentially other businesses within the food sector. Their expertise in wholesale bakery indicates a capacity for bulk production and distribution, ensuring that businesses receive a reliable supply of quality baked products. Furthermore, their patisserie specialization implies a strong offering in delicate, artistic, and often more elaborate confectionery items.

Beyond wholesale, the business identifies itself also as a 'bakery' and 'restaurant supply store'. This dual role suggests a comprehensive approach, potentially offering not only finished goods but also ingredients, supplies, and potentially equipment relevant to professional kitchens. This makes Bob & Pete's a one-stop destination for professionals needing both the final products and the resources to create them.

An important convenience offered by Bob & Pete's is their delivery service. This is particularly valuable for their wholesale clientele, ensuring that large orders, especially those placed from potentially distant locations, can still be received efficiently. For businesses in surrounding areas or even further afield, this delivery option is a key factor in their service proposition. The business is also committed to accessibility, featuring a wheelchair-accessible car park, ensuring that they cater to customers and clients with mobility challenges. In terms of payment methods, Bob & Pete's facilitates transactions by accepting both credit cards and debit cards, offering customers flexibility in how they pay for their goods and services.

Customer Feedback and Reputation

Assessing the standing of Bob & Pete's among its customers and clients is possible through the aggregate of feedback available, particularly on platforms like Google My Business. The business currently holds 67 reviews on Google My Business, a substantial number indicating ongoing customer engagement and interaction. While the average rating stands at 3.2 out of 5, which suggests room for improvement or a generally average customer experience, the volume of reviews provides insight into the business's market presence and the types of feedback received. Potential clients evaluating Bob & Pete's for their business needs might find these reviews helpful in understanding aspects like product quality, reliability of supply, delivery timeliness, and overall service standards. Consistent monitoring and addressing of these reviews would be recommended for the business to maintain and improve its reputation.

Key Characteristics and Information for Potential Clients

Bob & Pete's presents itself as a specialized supplier within the food industry. Their key characteristic is the professional-grade quality and variety of their baked goods and patisserie items, tailored for commercial use. They are not primarily a retail outlet for individual consumers, but their inclusion as 'bakery' and 'restaurant supply store' might suggest some overlap or specific customer segments where direct sales to the public are possible, perhaps in limited quantities or during certain events.

For businesses considering engagement with Bob & Pete's, the following points are crucial:

• Quality and Consistency: Given their focus on wholesale and patisserie, product quality, freshness, and consistency are paramount. Potential clients should inquire about their standards and processes.
• Supply Capacity: Understanding the scale of their wholesale operations, including minimum order quantities, stock availability, and lead times, is essential for reliable procurement.
• Service and Support: The level of customer service offered, including advice on product selection, customization possibilities, and responsiveness to inquiries, should be evaluated.
• Logistics and Delivery: The efficiency, reliability, and geographical coverage of their delivery service are critical factors for businesses relying on prompt and intact arrival of supplies.
• Payment Terms: Clarifying accepted payment methods beyond just credit/debit cards (like purchase orders, accounts payable options for regular clients) and any associated fees is important.

The wheelchair-accessible car park demonstrates a commitment to inclusivity and practicality for all clientele. While the average rating provides a general indicator, individual businesses should read the specific reviews available on their chosen platform to gauge the current service quality and address any potential concerns before placing larger orders.