Elross Caravans - Maddington, Western Australia

Jazz M.

We’re Half way through our build and so far so bloody good 👌🏻👍🏼 we chose to work with Elross for a few reasons, #1 we like to support local business which allows us the opportunity to experience the full customer service journey.

#2 Fit and Finish 👌🏻, we’re fussy, we did the factory tour before we committed to our build for one reason and one reason only, we were looking at fit and finish. The level of detail is fantastic to witness, and its the stuff you don’t see that is most impressive, the kind of things no one else will ever appreciate at the end of the day because most of it is hidden underneath or behind something. But when you’re doing a lap of Oz, you want to have peace of mind that things are done right the first time.

#3 we were exited to work with a like minded team of individuals to tailor design a caravan suited to our family’s specific needs and wants. Most other manufactures have one or two floor plans to choose from, that’s not the case at Elross. It has been an absolute pleasure working with Naz, Erin and Declan to design our dream home on wheels for our big lap of Oz next year.

I was actually visiting yesterday just to take some measurements to order a stone stomper for our van. as I walked past the factory, one of the guys on the floor recognised me from previous visits and he walked over to greet me and was eager to show me some work on our van that he’d completed the day before. This just instilled further confidence that the entire crew have genuine passion for what they’re doing, from design stage right through to the trades on the factory floor, bringing each van to life with attention to detail.

We Can’t wait to take delivery and start our epic journey around the country creating life long memories in our Elross Caravan !

james T.

We recently purchased a new caravan from Elross, and we were extremely satisfied with the entire experience. From the initial design phase to the final delivery, the service was exceptional.
The Elross team took the time to understand our requirements and preferences, ensuring that every detail was tailored to our specifications. Their expertise and creativity were evident throughout the process.
The customer service team was always available to answer our questions and provide updates. Their professionalism and friendliness made the entire experience smooth and enjoyable. They went above and beyond to ensure we were satisfied at every stage.
The delivery team was courteous and efficient, making sure everything was set up correctly and that we were comfortable with all the features.
Overall, we are extremely satisfied with our purchase and the outstanding service provided by Elross. We highly recommend them to anyone looking for a high-quality caravan and exceptional customer service.

Jamie and Loretta.

Tristan ?. C.

Our journey to look for an off grid caravan took my wife and to many different manufacturers, then we came across Elross. What drew us to Elross was our first meeting with Declan and Naz, we had just driven up, unannounced, on a Friday afternoon. Both Declan and Naz stopped what they were doing and provided our first look into an Elross caravan. As we left we were stoked with the enthusiasm that was forwarded on about the Elross design, package, and most of all a local family company. This was the feeling throughout our journey, with our initial concept, and the flexibility to say yes that concept will work great, and nah that won’t work and explain why. The journey from concept drawings to our final product was more than we could have imagined. The personal touch that Declan, and Naz added to the van, completed the “Chapmahal”. We couldn’t have been happier. The quality of the build is contributed to the Teams drive for an excellent product, that they themselves would expect. My wife and l can’t thank enough Declan and his awesome team, who made the dream come true.

Cheers to all

And thanks again for The “Chapmahal”.

Brendan B.

Ordered and received Elross ECX 18.5 Off-road Caravan. Excellent communication all the way through build process.Handover very professionally done and now after purchase service has been prompt and efficient.
Would highly recommend Elross to anyone thinking of buying a well made and presented caravan.

Rod S.

We reviewed multiple quality caravan suppliers before choosing Elross to manufacture our caravan.
The entire ordering and manufacturing process went very smoothly with an honest and open approach by Elross in all areas. This is rarely seen in business these days. It was also a huge advantage to us to have a local WA build as we could view the progress of the build and talk directly with the key Elross people whenever needed.
The final product, an Elross ECX19, which has now traveled over 10,000km during the first few months since we have had the caravan is simply outstanding.
If customer service and satisfaction is important to you then order an Elross caravan.

Tanya R.

Amazing team with a huge wealth of knowledge. Customer service has been next level and I cannot wait for my dream build to come to life next year. Well worth the wait!

Peter J.

Very happy with the service and workmanship from all the team at Elross. Wonderful to have our design come to life.
Peter & Rosemary

Caitlin R.

Elross has been amazing thru the entire time of our planning and building experiences. Communication has been above amazing. So happy to be dealing with Elross.