FoodWorks Hazelbrook - Hazelbrook, New South Wales

FoodWorks Hazelbrook: A Comprehensive Overview

FoodWorks Hazelbrook, located at 193 Great Western Hwy, Hazelbrook NSW 2779, Australia, is a supermarket providing a range of essential grocery items and related services to the Hazelbrook community and surrounding areas. Contact details include a telephone number of 247586254 and a website at foodworks.com.au. The establishment’s core specialization lies in the retail of supermarket products, catering to everyday household needs.

Location and Accessibility

The supermarket’s strategic location in Hazelbrook offers convenient access for local residents. Situated on Great Western Highway, it’s easily accessible via various routes. Accessibility is a key consideration, with the store featuring a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring inclusivity for all shoppers. Furthermore, the location facilitates a quick visit, minimizing travel time for customers. The surrounding area boasts a mix of residential properties and local businesses, contributing to a vibrant and convenient shopping environment.

Services and Amenities

FoodWorks Hazelbrook offers a variety of services designed to enhance the shopping experience. On-site services are available, streamlining the process for customers. Notably, the store provides delivery options, allowing customers to have their groceries brought directly to their homes. For those needing immediate access to their purchases, same-day delivery is also offered, a valuable convenience for busy individuals. The store accepts a wide range of payment methods, including credit cards and convenient NFC mobile payments, reflecting a commitment to modern customer preferences.

Product Range and Quality

The supermarket’s primary focus is on providing a comprehensive selection of supermarket products. Customers can expect to find a diverse range of fresh produce, pantry staples, meat and seafood, dairy products, and a selection of household goods. A particular emphasis is placed on great produce, ensuring the quality and freshness of the fruits and vegetables offered. However, recent feedback suggests a potential concern regarding the handling of perishable goods, with some customers reporting concerns about the sale of products nearing their expiry dates. This raises important questions about adherence to food safety regulations and best practices.

Customer Feedback and Reputation

FoodWorks Hazelbrook currently holds 258 reviews on Google My Business, providing a valuable insight into the customer experience. The average opinion is 4/5, indicating a generally positive perception of the store. However, a significant portion of the negative feedback focuses on concerns related to product freshness and the potential sale of items past their sell-by dates. Despite these concerns, numerous customers commend the store’s friendly and helpful staff, alongside its competitive prices. Many highlight the staff's attentiveness and willingness to assist shoppers. The positive comments frequently mention the value for money offered and the convenience of shopping at the location. It seems the staff play a significant role in maintaining a good customer experience.

Key Features Summary

• Location: 193 Great Western Hwy, Hazelbrook NSW 2779
• Phone: 247586254
• Website: foodworks.com.au
• Specialties: Supermarket
• Services: On-site services, Delivery, Same-day delivery
• Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance
• Payment Methods: Credit Cards, NFC Mobile Payments

In conclusion, FoodWorks Hazelbrook presents itself as a convenient supermarket option for the local community. While the store benefits from a strategic location, accessible facilities, and a range of services, addressing the concerns regarding product freshness is crucial for maintaining a positive reputation and ensuring customer satisfaction. Continued focus on quality control and adherence to food safety standards will undoubtedly contribute to the long-term success of the establishment.

👍 Reviews of FoodWorks Hazelbrook

Martin D. V.

3/5

Loves to sell out of date products, that is actually illegal to do. Likes to sell products that are on the day expired for more then half the price. I think the food authorities need to monitor this joint because soon enough food poisoning will occur and I'm sure the owner will blame the shopper for it. Haven't heard many good reviews either. Adding when you see for yourself it's a eye opener

Tarot J.

5/5

Always helpful and friendly staff and good prices

Jodie L.

5/5

Amazing staff and good prices

Russell C.

3/5

I'll repeat what many people have said. The costs on the shelf are higher than elsewhere. Considering the elderly in the area in many cases almost exclusively shop here for ease of access, that's a concern. Further many times we have found food for the freezer has clearly defrosted and been refrozen. You can tell especially with the ice cream, the refrost on the outside of other goods is very clear, has been happening for years.

Though I can confirm the kids who serve at the checkouts are polite and well natured mostly, except a couple of deadpan ones.

Rodney T.

5/5

I came all the way from Newtown because I miss the old Newtown Foodworks because the ALDI giants took over and crushed the Foodwork Newtown vibe. It was nice to be back in a Foodworks, one day they might come back to Newie.

Bernadette Z.

1/5

there was no free candy 1/5 stars

Michael L.

4/5

If the stars were just for courteousness, the staff here would get 5 stars. It is a little shop so cannot carry everything but has a good selection of necessities and treats.
The staff and ( for the most part, very local ) customers all follow the covid safe systems set out for the shop

John W.

5/5

Given that it is a smaller supermarket one cannot expect it to always match Coles and Woolworths pricewise. That said, I much prefer to spend a few more dollars locally as opposed to the headache of driving to Katoomba or Penrith. I also like the staff. I've never had to wait an undue length of time in order to be served which is another plus given that I would be positioned under a transducer emitting those atrocious squealing noises that some call music. Parking is often a problem but that's totally beyond their control.