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Fujitsu General (AUST.) PTY LTD - Balcatta, Western Australia

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: Unit 1/24 Gibberd Rd, Balcatta WA 6021, Australia.
Phone: 892405877.
Website: fujitsugeneral.com.au
Specialties: Air conditioning contractor, Air conditioning system supplier, Wholesaler.
Other points of interest: Online estimates, Onsite services, Appointment required.
Opinions: This company has 33 reviews on Google My Business.
Average opinion: 3.2/5.

📌 Location of Fujitsu General (AUST.) PTY LTD

Fujitsu General (AUST.) PTY LTD Unit 1/24 Gibberd Rd, Balcatta WA 6021, Australia

☎️892405877

⏰ Open Hours of Fujitsu General (AUST.) PTY LTD

  • Monday: 9 AM–5 PM
  • Tuesday: 9 AM–5 PM
  • Wednesday: 9 AM–5 PM
  • Thursday: 9 AM–5 PM
  • Friday: 9 AM–5 PM
  • Saturday: Closed
  • Sunday: Closed

Fujitsu General (AUST.) PTY LTD: A Comprehensive Overview

Located at Unit 1/24 Gibberd Rd, Balcatta WA 6021, Australia, Fujitsu General (AUST.) PTY LTD is a prominent player in the air conditioning industry, serving as both a contractor and a supplier. With a contact number 892405877, potential clients can easily reach out for their needs. Their official website, fujitsugeneral.com.au, provides a wealth of information about their services and offerings.

Key Features:
- Specialties: Fujitsu General AUST. excels in being an Air Conditioning Contractor, Air Conditioning System Supplier, and a Wholesaler. Their comprehensive services cater to a wide range of clients, from residential to commercial.
- Services: They offer Online Estimates and Onsite Services, making it convenient for clients to get a quote and understand the installation process without leaving their home. An Appointment is required, ensuring personalized service.
- Other Points of Interest: Their customer-centric approach is evident in their provision of services without the need for immediate physical interaction, yet they still prioritize face-to-face consultations through appointments.

Customer Opinions:
Fujitsu General AUST. has garnered 33 reviews on Google My Business, which gives a decent insight into their customer satisfaction. The average opinion is a modest 3.2/5, indicating a mix of positive and negative experiences. This suggests that while many clients are satisfied with the company's services, there is room for improvement in certain areas.

Recommendation for Potential Clients:
For anyone considering air conditioning solutions in Perth, it's beneficial to first explore Fujitsu General (AUST.) PTY LTD's website. Here, you can gain a deeper understanding of their services, view their portfolio, and read client testimonials. Given their online estimation service, you can get a preliminary idea of costs and required installations. However, considering the average rating, it might be wise to prepare detailed requirements and ask questions during your appointment to ensure your specific needs are met.

To take the next step, visiting their website or calling them directly at 892405877 would provide further insight into how they can address your air conditioning needs. Don’t hesitate to reach out for a consultation or to request a quote. With their expertise in air conditioning systems and a commitment to customer service, Fujitsu General AUST. could be the ideal partner for your HVAC requirements.

👍 Reviews of Fujitsu General (AUST.) PTY LTD

Fujitsu General (AUST.) PTY LTD - Balcatta, Western Australia
Kevin K.
1/5

I purchased a split system aircon on the 26th of Dec 2024 and after installation, we found that the aircon is faulty with error code 97.
After about a week, Fujitsu sent someone to have a look and I was told that he needs to order the spare part and it's likely to arrive in 1 week.

After about 1.5 weeks, no callback whatsoever from Fujitsu so I had to call them back. I told them that I had to go on a trip overseas and I requested to be contacted via email

Once again, they did not contact me via during the 1.5 weeks I was away to confirm on a date. Not even an update on when I can expect to get my supposedly brand new aircon to be fixed. So in total, it's been more than a month with no resolution.

Fujitsu Australia, your service level is a joke! I spent more than $3.3k + more than $1k installation cost on a brand new unit which is useless!

Fujitsu General (AUST.) PTY LTD - Balcatta, Western Australia
Ben C.
5/5

I have to say the service i received was second to none. Dion from Fujitsu Balcatta WA was a huge help coordinating the parts and labour to get our air conditioning working again. Very friendly and super helpful. Thank you very much.

Fujitsu General (AUST.) PTY LTD - Balcatta, Western Australia
Dan
5/5

After logging a service request 5 days prior, and receiving a confirmation receipt, no contact came. I Then made phone contact with a diligent and customer focused gentleman, Dion.
Dion, couldn't have been more helpful. He gave advice over the phone to try fault find my issue, advised me to do a certain task and that he would return call me in approximately 30 minutes.
What he recommended resolved my issue and he did return call me as promised. Thank you, Dion.

Fujitsu General (AUST.) PTY LTD - Balcatta, Western Australia
tham K.
1/5

Service leaves a lot to be desired. Totally unresponsive to emails & messages. Had to go through retailer to force a response even then took their sweet mother time to inspect. Engaged own technician who finally resolved the issue with the 2 units at great expense, shared that this product is problematic & highly not recommended. Thoroughly unimpressed! Being kind giving one star rating that's only because I am not enabled to post otherwise!

Fujitsu General (AUST.) PTY LTD - Balcatta, Western Australia
Lauren R.
5/5

I cannot recommend this business enough! I would like to give a HUGE personal thanks to Gareth, the technician who attended my property and repaired a faulty board on our aircon yesterday! His customer service, manners and professionalism were second to none. Also to Dion who coordinated and arranged the appointment in record time so that my family didn’t endure another HOT weekend without air conditioning.
You guys are the best! I’ll only be booking our annual aircon service directly with these guys going forward and will be requesting Gareth! 5 stars! Highly recommend! 🌟

Fujitsu General (AUST.) PTY LTD - Balcatta, Western Australia
Anil G.
1/5

Worse service ever seen wouldn't buy it again under warranty 1
months waiting to fix it still
not fixed try to avoid even went to office doors locked says only open by appointment

Fujitsu General (AUST.) PTY LTD - Balcatta, Western Australia
Kat L.
1/5

Purchased a ASTG18KMTC and installed but failed to start. contacted Fujitsu and they gave the wrong information to the Service Agent. took the agent two weeks after providing all information to Fujitsu to visit and check the unit, and they found that the communication board was faulty. The service agent ordered the parts on 15 Dec 23 and today is 9 Jan 24 and still don't know when the part will be sent by Fujitsu. it is a brand new unit that failed to start. The whole family is suffering from the hot weather and is very frustrated.

Fujitsu General (AUST.) PTY LTD - Balcatta, Western Australia
Louise
5/5

ABSOLUTELY AMAZING!! From the first point of contact to same day service the professionalism from this company has been outstanding. My A/C had an issue that was not their fault, yet they didn't charge a call out and rectified the issue the next day at a very reasonable price. The technician Gareth was brilliant, happy to help, on time and throughout this process the communication from all involved has been impeccable. THANK YOU very much 🙂
I HIGHLY RECOMMEND!!!!

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