Jetmaster Fireplaces Castlecrag - Castlecrag, New South Wales

Jetmaster Fireplaces Castlecrag is a well-known fireplace store located at Address: 167 Eastern Valley Way, Castlecrag NSW 2068, Australia. This store is a popular destination for those looking to add a fireplace to their home.

One of the key features of Jetmaster Fireplaces Castlecrag is the wide variety of fireplaces they offer. From traditional wood-burning fireplaces to modern gas models, there is something for every style and budget. Additionally, the store offers delivery services, making it easy and convenient for customers to get their new fireplace home.

Another benefit of shopping at Jetmaster Fireplaces Castlecrag is the array of payment options available. The store accepts credit cards, debit cards, and NFC mobile payments, providing customers with flexibility and convenience when it comes to purchasing their new fireplace.

Jetmaster Fireplaces Castlecrag has received 20 reviews on Google My Business with an average rating of 3.5/5. Many customers have praised the store for its knowledgeable and helpful staff, as well as the wide selection of fireplaces available.

The store is located in the heart of Castlecrag, making it easily accessible for customers in the surrounding areas. With a Phone: 299589600. customers can easily get in touch with the store to inquire about their products and services.

If you're looking for a new fireplace, Jetmaster Fireplaces Castlecrag is definitely worth considering. With their wide selection, convenient delivery services, and flexible payment options, they make it easy to find and purchase the perfect fireplace for your home. Plus, with a physical location, customers can visit the store and see the fireplaces in person before making a decision.

Reviews of Jetmaster Fireplaces Castlecrag

Richard dragonfly

1/5

Very pour product. Paid almost $5000 for this outdoor fireplace. Most of the times it doesn't work! You have to turn it on and off several times, sometimes for days before it ignites. installed less than a year ago (it's undercover) and its metal frame is rusting already! what a piece of junk!

Ann Thomas

5/5

We have had our Jetmaster Mark 4 Gas Log fire for 10 years now and it is still wonderful. The staff have been really helpful and the service really reliable, either in person or by phone when needed.

Grahame Goldberg

5/5

We had this company install a gas fireplace in our then newly built home over 20years ago.
We had a problem last April which was fixed promptly at a reasonable cost.
9 months later the flint based lighter stopped working.
Immediate response by a well mannered technician fixed the problem at an unexpected no cost!
I recommend this company.

John Eslake

5/5

I purchased a jet master fireplace that burns wood many years ago from jet master castlecrag. The unit has been very successful and I’ve used it most nights in winter. It is far better than the brick fireplace I had before
Today I went to jet master to get some advice on the damper as it had become loose.
To my amazement and delight Hieu Tran sraightaway came to my house which is about 10 minutes drive away and fixed the loose damper which is a difficult process
I am amazed grateful and happy to have received such amazing after sales service from Jetmaster Castlecrag and Hieu Tran in particular

Rick M

1/5

People who work there think that the general public are stupid..we had an issue with this heater as we do almost every year with the initial ignition & the flame staying on once it finally lights... On asking the sales person about these issues he advised needs to be serviced every year at a cost of $ 220- $250 + parts what an absolute scam!!! He advised you service your car every year why this different ? Last time I looked this was heater which is probably only used 3-4 months of a year ... (so the 12 month warranty that comes with these units is a effectively only a 3-4 month warranty by the next time you decide to use it & doesn't work your warrant has expired..They must really think people are stupid I don't service my gas stove or gas hot water system or even my stand alone RinnIa heater which was a 1/4 of the price every 12 months that has been running for seasons fault free ....What the don't tell you is the pilot assembly is the main fault (design fault) I have purchased a new pilot light assembly for a 1/4 of there call out fee itself & had a plumber friend fit this now working fine ...for the $4000 - 5000 for these heater units unfortunately they are not worth it at all would not recommend these or dealing with this agent either in Castlecraig. ..disappointing product & the people as well !!

Peter Ricketts

5/5

I was thoroughly impressed with the advice I received from Jetmaster, notably Hieu. His knowledge of the Jetmaster range, including how each system operated and which would be best for our situation was outstanding.

Zeljko Skovrlj

5/5

Very professional and advisibel service.
Thank you so much for your help and advice. Hank was very friendly and very helpful. One of my best contacts with selsperson ever.
Cheers.
Zeljko S.

Tony M

1/5

Shocking Service. Shocking aftersales service. Shocking Service all-round. We used Real flame for next 3 fireplaces 100% great service.