Monaro Timber & Joinery - Queanbeyan West, New South Wales

Jennifer B.

Very disappointed. I paid my deposit on 27/10/22 for a custom made kitchen bench. I was told approx. 4 weeks to production. Those 4 weeks turned into 3.5 months, with installation completed on 10/02/23. See attached pics - there is daylight visible between the waterfall end; a very blonde filler piece the length of the breakfast bar since their measurements were off; and another filler piece behind the kitchen sink which runs the full length of the kitchen window. I had expected this bench would be custom measured & made with proper joinery - it is not. Filler pieces are glued & filled with wood putty. I’ve paid $4,400 for this bench, with a further $500 still outstanding for the (unsatisfactory) installation.

Christine C. (. K.

My grey ironbark is here! The timeframe was extended but only because the first batch out of the kiln was not first grade, and Monaro won’t accept second grade. Dealing with Richard and the team has been a pleasure, and today’s delivery - with lots of lunchtime traffic and a narrow driveway - was utterly amazing. Graham needs an award for expertly manoeuvring to stay legal distance (and more) away from power lines and to position the timber so close to a fence that we still have the ability to park our cars tonight. It was like a scripted “dance” of precision. What a team! Christine

Katie T.

As a novice woodworker, I tentatively went to get advice from the guys at Monaro Timber, very nervous I was going to get laughed at for my questions. Not only did I not get laughed at, they went out of their way to talk to me about my project, help me understand the different timbers I could use and went above and beyond to get me on my way. I could not recommend them enough and will absolutely be going there again. Thanks Monaro Timber

Katy W.

Richard and the team at Monaro Timber did a fantastic job with my bench. The timber was beautiful, the craftsmanship impeccable and the job was done in a very timely manner. I can’t recommend Monaro Timber highly enough

Robert E.

I placed a order on a Tuesday for delivery on Friday. I got no phone call that week as I was expecting/told i would get in regards to the order I had placed. Chased it up on Tuesday the following week an I was informed that they had not cut my order yet and it will be at least 3 more days till delivery.

I would not of minded waiting if I was told up front when I could expect my order. A phone call telling me that it would be longer then expected would have sufficed.

I ended up canceling my order with them and took my business elsewhere.

Damien W.

From the moment they took my phone call I knew I was in for a positive experience. Incredibly friendly and knowledgable staff who took the time to discuss what I thought I wanted, offered recommendations and showed me through selections. Super thankful, well and truly deserving of a 5 star review!

Wade M.

Such a great place and the staff were friendly. Max was such a great help with all my timber needs and I would definitely recommend this place to others.

MrCloseshave

These guys have all sorts of timber for almost every job. Great custom doors, timber tops and more. The guys are really helpful.