Oxworks - Brendale - Brendale, Queensland

Simon F.

Brilliant staff, service and product. The advice and investment in my project were fantastic, warm and professional. Pleasure to deal with and cannot thank them enough for the advice and ideas. Highly recommended.

l F.

I am a woman that doesn’t know much about buying fence supplies. Was helped by a nice young man but not advised completely accurately. I asked if they could recommend an installer, they did. Installer was awful and messed up and didn’t complete the job. Oxworks have washed their hands and will not help me out at all, even though they said they would. I was recommended this installer by Oxworks and wouldn’t have used him if they didn’t suggest him. Poor service. They over promised and delivered nothing. Go to anywhere else. I have to deal with a VERY costly mistake as I trusted this big company.
Don’t use Oxworks.

Robyn B.

Buyers be warned!
I recently had the unfortunate experience of purchasing slat fencing from Oxworks, and I must say that my overall experience has been nothing short of disappointing. From the outset, the product seemed promising, but it quickly became apparent that the quality and customer service were severely lacking.

The primary issue with the Oxworks slat fencing is its abysmal durability. I had hoped that this investment would not only enhance the aesthetics of my property but also add value to it. However, this was far from the case. The slat fencing began fading at different rates, leaving my once beautiful fence looking unsightly and inconsistent. This blatant inconsistency in the color and appearance of the slats is an eyesore, making my property appear unkempt and poorly maintained.

To make matters worse, I discovered that Oxworks offers a supposedly generous 10-year warranty on their products. However, it seems that this warranty comes with significant caveats. Apparently, the warranty is void if you happen to reside within 1.5 kilometers of a marine environment. This crucial piece of information was conveniently omitted during the sales process.

I find it utterly unacceptable that Oxworks was more than willing to accept my order and take my hard-earned money without providing me with the complete and accurate details of their warranty. The salesperson who handled my purchase was fully aware of my property's proximity to the beach, yet they failed to mention this vital piece of information. It is clear that Oxworks prioritizes sales over customer satisfaction and transparency.

As a result of this subpar product and misleading warranty information, my experience with Oxworks has been nothing short of a disaster. My property value has been negatively affected, and I now find myself facing the prospect of replacing the entire fence at my own expense. I would strongly advise anyone considering purchasing fencing products from Oxworks to think twice and thoroughly research their warranty terms, as they are clearly more interested in profit than in providing quality products and honest customer service.

Simon O.

I've used Oxworks numerous times and I can't recommend them enough. Their products are fantastic, very knowledgeable staff and quick lead times.

Tim J.

Brendale Oxworks has been fantastic with helping me with all my needs for my fence. No matter how small my issue was with ordering the correct amount of building supplies needed for my project or any questions I had with my limited knowledge. All of the staff members were accommodating my needs and made me always feel welcome. I very highly recommend this store to anyone whoever needs building materials for fences etc.

David H.

OxWorks Brendale were absolutely fantastic. Their customer service and product delivery was brilliant. I’ve only shopped here once and the experience far exceeded my expectations. Will highly recommend. 5 Stars.

Ted G.

Couldn't be more pleased. Would use Grant again in a heartbeat. Our application was challenging and needed some cleverness. He went the extra distance for us.

Anthony I.

I placed an order with head office in Sydney and I needed to pick it up from Brendale as it close. The staff were excellent and friendly. Special thanks to Hayden for looking after my order and putting it into my car.