Phenix Jewellery - North Perth, Western Australia

Address: 7/375 Charles St, North Perth WA 6006, Australia.
Phone: 861666105.
Website: phenixjewellery.com
Specialties: Jewelry store.
Other points of interest: Identifies as women-owned, In-store pick-up, Wheelchair-accessible car park, Wheelchair-accessible entrance, Repair services, LGBTQ+ friendly, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 46 reviews on Google My Business.
Average opinion: 4/5.

📌 Location of Phenix Jewellery

Phenix Jewellery 7/375 Charles St, North Perth WA 6006, Australia

⏰ Open Hours of Phenix Jewellery

  • Monday: Closed
  • Tuesday: 8:30 am–5 pm
  • Wednesday: 8:30 am–5 pm
  • Thursday: 8:30 am–5 pm
  • Friday: 8:30 am–5 pm
  • Saturday: 8 am–4 pm
  • Sunday: Closed

Okay, here’s a detailed description of Phenix Jewellery, formatted as requested, aiming for a formal and helpful tone:

Phenix Jewellery: A Premier Jewellery Destination

For discerning individuals seeking exquisite jewelry and exceptional service, Phenix Jewellery presents a compelling choice. Located in the heart of North Perth, Western Australia, this established jewelry store offers a comprehensive range of services and a carefully curated collection. The company’s address is 7/375 Charles St, North Perth WA 6006, Australia, and they can be readily contacted at Phone: 861666105. Potential clients can also explore their offerings and learn more on their Website: phenixjewellery.com.

Specialties and Services

Phenix Jewellery specializes in providing a broad spectrum of jewelry-related services. They operate primarily as a Jewelry store, focusing on offering a diverse selection of pieces. However, it’s clear from customer experiences that they excel in providing personalized support, particularly concerning jewelry valuation and insurance claims – a significant area of expertise demonstrated by their willingness to assist clients with these complex processes. Furthermore, they offer convenient in-store pick-up, acknowledging the importance of accessibility and ease for their customers. The store’s commitment to inclusivity is evident through its wheelchair-accessible car park and entrance, ensuring a welcoming environment for everyone.

Key Features & Payment Options

The store caters to a diverse clientele by accepting a wide range of payment methods, including Credit cards, Debit cards, and NFC mobile payments. They also offer a lay-by option, providing flexible financing arrangements for customers seeking to acquire higher-value pieces. It’s noteworthy that Phenix Jewellery identifies itself as a women-owned business, further highlighting its commitment to supporting female entrepreneurs.

Repair Services & Positive Reputation

Beyond sales, Phenix Jewellery provides valuable Repair services, suggesting a dedication to preserving and restoring cherished jewelry items. Customer feedback, as reflected in the 4/5 average opinion gleaned from Google My Business reviews (with a total of 46 reviews), consistently highlights the quality of their service and the expertise of their staff. The store seems to foster a secure and satisfying experience, particularly for those dealing with insurance claims – an area where they demonstrate notable competence and dedication to meeting individual needs. It is also apparent that the store is a secure location and the staff are lovely.

Further Information & Contact Details

To ensure a smooth visit, we recommend checking their website for current promotions or specific collections. The store’s location in North Perth provides easy access for residents in the surrounding area. For those seeking to inquire about jewelry valuation, insurance claims assistance, or simply browse their selection, a direct phone call is highly encouraged.

Category Details
Address 7/375 Charles St, North Perth WA 6006, Australia
Phone 861666105
Website phenixjewellery.com
Specialties Jewelry store, Jewelry Valuation, Insurance Claims Assistance

👍 Reviews of Phenix Jewellery

Phenix Jewellery - North Perth, Western Australia
Tanya K.
5/5

I was skeptical anything could replace what I'd lost, but Ivy was wonderful, helping me find something very special and an investment. I'll be using Phenix to valuate other jewellery. Does Phenix allow purchases other than through insurance?

Phenix Jewellery - North Perth, Western Australia
Linda W.
5/5

Secure store. Lovely staff. First time I've done a jewellery insurance claim in this fashion but the experience was satisfying as I received what I wanted. They also have a lay-by option. Thank you very much. The pic is on a wish list.

Phenix Jewellery - North Perth, Western Australia
Michelle G.
5/5

Visited Phenix Jewellery for an insurance claim and the sales assistant was wonderful. Very friendly, didn’t rush me and was extremely helpful in her suggestions. I left very happy with my purchases. A wonderful lady who was a pleasure to deal with!

Phenix Jewellery - North Perth, Western Australia
Jas D.
5/5

We had to deal with Phenix Jewellery due to our insurance claim settlement. We found Skyla a very knowledgeable, friendly, extremely patient and very helpful in choosing our replacement jewellery. She went above and beyond to make our first time experience with our insurance claim a pleasant one.

Phenix Jewellery - North Perth, Western Australia
Jo K.
5/5

Please ignore the Old Lady Hands 🙂.
I picked up my Custom Made Rudy Halo Ring today.
Customer sevice from Mavi was 5☆☆☆☆☆
Updates - 5☆☆☆☆☆
The ring?
More gorgeous than I expected 5☆☆☆☆☆
High profile enough to fit over my existing Wedder.
Low profile enough so I can wear it to work!

These guys delivered everything I asked for with literally Zero stress.

I cannot recommend them enough x!

Phenix Jewellery - North Perth, Western Australia
Michelle H.
1/5

We went through the process of choosing replacement jewellery ok, had some stuff ordered, which was fine. Told them 6 weeks ago we wanted to cash settle the balance... still no money! Our customer service person didn't know the process and told us the insurance company had to do it. WRONG. Phenix already had the money owing to us... nobody bothered to contact us for our bank details. Provided the details over 2 weeks ago, told the payment could go through yesterday. NOPE. Phenix, you have OUR money and you have no right to hold onto it!! Insurance company equally frustrated. Expect daily calls from me Phenix and don't expect them to be pleasant, my patience has run out now.

Phenix Jewellery - North Perth, Western Australia
Dee R.
5/5

I highly recommend Phenix. The knowledge + service was fantastic! Even though I came in off the street without an appointment and took both ladies by complete surprise, I was still immediately welcomed in & made to feel right at home. Both staff were lovely, helpful without being pushy & really took their time to help me find just the right women's timepiece as a gift for someone special.
And because I was made to feel like nothing I needed was was too hard, I'm now waiting on a quote for a custom piece of jewellery for myself from Phenix.
From now on, I look forward to buying any jewellery & gifts I need from only Phenix.

Phenix Jewellery - North Perth, Western Australia
Mel B.
2/5

Honestly.... I never wanted to have to go through this company in the first place, but it was the requirement of our insurance company so I tried to make the best of the situation and keep an open mind.
When we went to their show room we were very specific about wanting a WHITE gold ring and were assured that we could have any of the rings in the cabinet done in white gold.
We made our selection and were given the form which listed "rhodium plating" in the description, but turns out that was only for the 'bezel' and not the whole ring.
They have offered to send it back and change it to white gold, but insist we signed off on a yellow gold ring, so I will take my business to one of the local companies I know and trust instead.
Bottom line, read everything carefully, make doubly sure that what they are ordering is what you want and expect a long wait for any special orders.

Go up