Secret Harbour Veterinary Clinic - Secret Harbour, Western Australia

Address: unit 2 & 3/10 Oasis Dr, Secret Harbour WA 6173, Australia.
Phone: 895685597.
Website: secretharbourvet.com.au
Specialties: Animal hospital.
Other points of interest: Identifies as women-owned, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible seating, Wheelchair accessible restroom, Gender-neutral restroom, Restroom, LGBTQ+ friendly, Transgender safespace, Appointment required.
Opinions: This company has 118 reviews on Google My Business.
Average opinion: 4.8/5.

📌 Location of Secret Harbour Veterinary Clinic

Secret Harbour Veterinary Clinic unit 2 & 3/10 Oasis Dr, Secret Harbour WA 6173, Australia

⏰ Open Hours of Secret Harbour Veterinary Clinic

  • Monday: 8:30 AM–7 PM
  • Tuesday: 8:30 AM–7 PM
  • Wednesday: 8:30 AM–5 PM
  • Thursday: 8:30 AM–7 PM
  • Friday: 8:30 AM–5 PM
  • Saturday: Closed
  • Sunday: Closed

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Introduction to Secret Harbour Veterinary Clinic

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Discover the exceptional veterinary care available at Secret Harbour Veterinary Clinic, a premier animal hospital located in the heart of Secret Harbour, Western Australia. This clinic has established itself as a trusted provider of comprehensive pet healthcare services, catering to the needs of pets and their owners with professionalism, compassion, and cutting-edge expertise. Situated at Oasis Dr, Secret Harbour WA 6173, the clinic is easily accessible and designed with the comfort of both pets and their human companions in mind.

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Core Services and Specialties

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Located at unit 2 & 3/10 Oasis Dr, Secret Harbour WA 6173, Secret Harbour Veterinary Clinic operates as a dedicated Animal hospital, offering a broad spectrum of veterinary services catering to various species, primarily dogs, cats, and small mammals. The facility is equipped to handle routine wellness examinations, preventative care, and a range of medical conditions. While the specific scope of their Specialties might evolve, their core focus lies in providing comprehensive, high-quality veterinary care within a supportive environment.

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Wellness and Preventative Care

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Regular check-ups are fundamental to maintaining your pet's health, and Secret Harbour Veterinary Clinic excels in providing thorough Wellness examinations. These examinations typically include a comprehensive physical assessment, vaccination updates according to the latest guidelines, and tailored parasite control recommendations. Proactive preventative care, such as dental hygiene programs and nutritional consultations, forms a significant part of their service offerings, helping pet owners mitigate common health issues before they become problematic.

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Medical and Emergency Care

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Beyond routine care, the clinic is staffed by professionals equipped to handle a variety of health concerns. They provide diagnostic services including in-house laboratory testing and radiology interpretation, enabling prompt assessment of your pet's condition. Treatment plans are formulated with the pet's best interests as the primary focus, utilizing modern techniques and medications. While the extent of their emergency services might be limited, they prioritize addressing urgent pet needs effectively and efficiently, aiming to minimize your pet's discomfort and stress.

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Accessibility and Inclusive Environment

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Secret Harbour Veterinary Clinic distinguishes itself not only through its quality of care but also by its commitment to accessibility and inclusivity. The facility is thoughtfully designed to accommodate clients and patients with diverse needs. The wheelchair accessible entrance ensures that all clients, regardless of mobility, can navigate to the clinic without difficulty. Complementing the entrance is a wheelchair accessible parking lot, providing convenient and safe access. Once inside, clients will find wheelchair accessible seating areas available throughout the waiting room and consultation spaces.

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Facilities for Diverse Guests

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The clinic's commitment to accessibility extends to ensuring the comfort of all visitors. Features like wheelchair accessible restroom facilities demonstrate their attention to detail in creating an environment where every client feels welcome and comfortable. Furthermore, the inclusion of a Gender-neutral restroom aligns with modern practices promoting inclusivity for all individuals. This focus on physical accessibility is seamlessly integrated with a welcoming atmosphere that embraces diversity, making the clinic a safe and comfortable space for everyone.

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Exceptional Client Experience and Staff

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At the heart of Secret Harbour Veterinary Clinic's reputation lies its dedicated and knowledgeable staff. Reviews consistently highlight the outstanding service provided by the team, with particular praise for individuals like Beth. The staff is lauded for their expertise, ensuring that owners feel well-informed about their pet's health and treatment options. This educational approach empowers pet owners, fostering a partnership in pet healthcare.

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Personalized and Compassionate Care

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Contrary to some veterinary experiences where clients might feel like just another number, the atmosphere at Secret Harbour Veterinary Clinic is described as warm and personalized. The staff is noted for their friendliness and approachability, making visits less stressful for both pets and owners. A recurring theme in positive feedback is the feeling that pets are treated with genuine care and that the team genuinely cares about the pet's well-being, not just the owner's convenience. This personalized touch is crucial, especially for owners dealing with anxious or sick pets.

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Women-Owned and LGBTQ+ Friendly

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Adding a unique dimension to their service, Secret Harbour Veterinary Clinic identifies as women-owned. This aspect resonates with many clients seeking a connection with their veterinary provider. Critically, the clinic explicitly mentions being a LGBTQ+ friendly environment and specifically notes being a Transgender safe space. This commitment fosters a welcoming atmosphere for all clients, ensuring that everyone feels respected and comfortable discussing their pet's needs without fear of judgment. It signifies a broader dedication to inclusivity beyond just physical accessibility.

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Building Trust and Community

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The strong rapport between the staff at Secret Harbour Veterinary Clinic and their clients is evident in the numerous testimonials. Many reviews express deep satisfaction and trust in the clinic's recommendations and the expertise of the veterinarians, particularly naming Beth as a preferred choice for ongoing pet healthcare. This trust is built on consistent, high-quality care and the clinic's reputation for being up-to-date with the latest advancements in veterinary medicine. Clients frequently mention the positive learning experiences they gain during visits, appreciating the effort the staff makes to educate owners.

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Encouraging Client Feedback

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With a significant number of reviews (over 118) on Google My Business and a high average rating of 4.8/5, the clinic actively encourages client feedback. These reviews serve as valuable testimonials, providing prospective clients with real-world insights into the quality of care received. The overwhelmingly positive sentiment expressed by existing clients underscores the clinic's effectiveness in delivering excellent veterinary services and fostering a positive client experience. The high average opinion reinforces the clinic's standing as a top choice for pet owners in the Secret Harbour area.

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Practical Information for Pet Owners

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When seeking a reliable and compassionate veterinary partner, Secret Harbour Veterinary Clinic presents a compelling option. For those located in the Secret Harbour area or nearby, the clinic offers convenient access via phone or in person. To ensure you receive the appropriate level of care, it is recommended to confirm appointment availability, especially for non-urgent matters, although the clinic seems prepared to address emergencies effectively. You can reach the team directly using the provided phone number or explore their online presence on their website.

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Contact and Location

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For direct communication, clients can call the clinic using the provided phone number. Alternatively, visiting the clinic's website offers additional information and potentially an online enquiry form. The physical location is clearly marked at unit 2 & 3/10 Oasis Dr, Secret Harbour WA 6173, Australia. Given its wheelchair accessibility features, the location is particularly welcoming for clients with mobility challenges. Navigating to the clinic is straightforward, making it easy for pet owners to bring their furry family members for scheduled appointments or urgent needs.

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Conclusion: A Commitment to Quality Pet Care

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Secret Harbour Veterinary Clinic stands out as a beacon of quality, compassion, and inclusivity in the veterinary sector. Offering comprehensive Animal hospital services from routine wellness checks to specialized medical care, the clinic combines professional expertise with a deeply caring approach. Their commitment to accessibility ensures that all clients, regardless of physical ability, can receive the information and care they need for their pets. The welcoming environment, marked by its women-owned status and clear commitment to being LGBTQ+ friendly, further enhances the positive experience. With consistently high praise and a strong online presence, the clinic is highly recommended for anyone seeking a reliable, high-quality, and supportive veterinary partner for their beloved companion animals.

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"summary": "A highly-rated, women-owned veterinary clinic in Secret Harbour offering comprehensive pet care with excellent staff, wheelchair accessibility, and LGBTQ+ inclusivity.",
"keywords": ["Veterinary Clinic", "Animal Hospital", "Pet Care", "Wellness Examination", "Wheelchair Accessible", "LGBTQ+ Friendly", "Women-Owned Business", "Highly Rated"],
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👍 Reviews of Secret Harbour Veterinary Clinic

Secret Harbour Veterinary Clinic - Secret Harbour, Western Australia
natalie A.
5/5

The staff here are amazing. Beth has been looking after my kitten and I am beyond happy with the service! I highly recommend Beth to everyone out there! Glad to have found my go to vet clinic.

Secret Harbour Veterinary Clinic - Secret Harbour, Western Australia
Sarah H.
5/5

We love going to see Beth. So informative and up to date on the latest with everything vet medicine related. She knows what she is doing and at the same time friendly and never makes us feel like we are just another person in line with a sick or unhappy pet. We always go away having learnt something new and Beth always has our fur babies best interests at heart. We won’t take them anywhere else.

Secret Harbour Veterinary Clinic - Secret Harbour, Western Australia
kerry R.
5/5

I had to make the heart breaking decision for my girl to pass over. Dr Beth was incredibly compassionate and consulted further afield to ensured me that it was the right decision. She has a beautiful room specifically for the moment and my girl passed away in a very calm and loving environment. I have never experienced this in my lifetime with another veterinarian clinic. Thank you Dr Beth you’re a beautiful person. RIP China

Secret Harbour Veterinary Clinic - Secret Harbour, Western Australia
Shirleen M.
5/5

Dr Beth has been amazing helping my fur babies, Beth has helped so much getting the best medical care for my little kitten. I highly recommend Dr Beth and her staff. 😊

Secret Harbour Veterinary Clinic - Secret Harbour, Western Australia
R B.
5/5

We've taken our rat in to see Dr. Beth for a dental trim twice now and have always been impressed with her professionalism and advice. It's difficult to find vets with the know-how to treat rats so we're very appreciative of how accommodating and committed to looking after our lil Bort she is, and making sure that the procedure was nonstressful for the little guy. Thanks Dr. Beth! 🐭

Secret Harbour Veterinary Clinic - Secret Harbour, Western Australia
Melissa-Jonas M.
5/5

Beth and the team at Secret Harbour Veterinary Clinic are amazing. They are welcoming and caring, and show a general interest in our doggy! Always enjoy our visits, thank you ☺️

Secret Harbour Veterinary Clinic - Secret Harbour, Western Australia
Jacqui D.
5/5

Beth has gone above and beyond. She did a fantastic job removing a massive lump /cyst from my Jack Russell. A lump my vet in QLD would not remove as he is 12. As Beth stated he will live to 18-20 so not a problem. Then as we are travelling and it’s Xmas break time. She gave us her personal no to go see her and get his stitches removed. I cannot fault her and would recommend her to everyone

Secret Harbour Veterinary Clinic - Secret Harbour, Western Australia
Niamh O.
2/5

I recently had a frustrating experience with my puppy, Moose. He was scheduled for his 3rd puppy vaccination but was mistakenly given ProHeart instead.

I booked the appointment online to avoid dealing with the reception staff, who have consistently been unhelpful, and lack basic administrative skills.

To make matters worse, we were charged for both injections despite the mix-up being entirely out of our control. It doesn’t seem fair to bear the cost of an error that wasn’t ours.

While I believe Dr Beth is skilled and compassionate, we simply cannot risk our pets being given the wrong treatment again. I hope the clinic can improve its communication and administrative processes in the future.

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