Shaver Shop Galleria - Morley, Western Australia

The T.

Walked to counter and asked for a charger for a shaver I purchased here, before I could finish he told me no they don’t carry them separately, no info on where to get another one or even try to upsell me to buy another trimmer (I would have if he was nice).

Should probably carry chargers would be great for business considering staff don’t seem to care for sales.

jayjaytruviews

Awesome shop that sells a wide variety of products. We bought an electric toothbrush that was on EOFY sale, 50% off.

The staff are friendly and take their time to explain the differences between products. Definitely worth visiting if you’re in need of a new appliance for a great deal.

Agam D.

Be aware they only give gift vouchers back after doubled up on a gift… Disgusting customer service. Would never shop here again

Akbar R.

I would like to make a big thanks to Matt, Shop Shaver Area Manager of providing excellent customer service and support to me today. He provided great information of Braun and Panasonic shaver products. I chose Braun Series 9 Pro electric shaver with face guard natural oil and enjoyed the experience to shop at this amazing store with very helpful team members. I would highly recommend to visit this store before making decisions what to buy in the shaving market.

A S.

BUYER BEWARE!!! Went here after a hair straightener I purchased was not heating up enough to straightener hair. A salesperson with a name tag which said Robyn proceeded to test it and then refused to accept return as it was outside of their 21 day return window. I warn everyone to be wary of this company as they will do anything possible to refuse to accept a return or to fix your product. You advertise the product I purchased on your website as being for Thick Curly hair and yet it does not perform as advertised. The moment you have issues they don't want to know you. I have been loyal to this company for years and yet after this experience I will avoid them at all costs and suggest you do also. Incidentally despite this salesperson having a name tag Robyn, when I asked for details of our interaction he proceeded to write down the name Nick Blessing on a post it note. Please be wary of this company. I would give zero stars if I could.

EDIT: Shaver Shop. Your response very clearly proves my point. The product I purchased is advertised on your website as being for “medium to thick and difficult to manage hair”. Your returns policy states that “If something that you have purchased is unsafe; incorrectly described; doesn’t do what we said it would; or has a major problem that would have stopped you from buying the item if you had known about it, you can return this product for a full refund or exchange”. The product you advertised does not do what you claimed it would do and yet you still refuse to rectify this. This is not a case of merely being ‘dissatisfied”.
I again warn everyone to be careful of dealing with a company that treats its customers like this.

Maryam E.

I’ll prefer to drive all they way to karrinyup than getting treated so badly in this store like seriously your just an employee!!! (Short chubby lady)

Emilio E.

They convinced me to switch to safety blades and I've never looked back since. Everything you need. I gave this some thought and remembered the level of attention and helpful information I was given by the staff there. To be fair on them and the stores purpose I can't think of having a better shaving experience. So it's top tier for here!

Sanj S.

Been going to this shop for years bought three Whal stainless steel shaver’s expensive sonic toothbrush and other bits. Today they charged me $4.95 for one plastic size three beard trimmer attachment, what a rip off! Me not going back here again you can buy a full set online for less than $10.