Telstra Claremont - Claremont, WA

Address: Shop T150 , Quarter, St Quentin Ave, Claremont WA 6010, Australia.
Phone: 1800729074.
Website: telstra.com.au
Specialties: Telecommunications service provider.
Other points of interest: Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot, Electronics, Credit cards, Debit cards, Credit cards.
Opinions: This company has 85 reviews on Google My Business.
Average opinion: 2.8/5.

📌 Location of Telstra Claremont

☎️1800729074

⏰ Open Hours of Telstra Claremont

Monday: 9 AM–5 PM
Tuesday: 9 AM–5 PM
Wednesday: 9 AM–5 PM
Thursday: 9 AM–7 PM
Friday: 9 AM–5 PM
Saturday: 9 AM–5 PM
Sunday: 11 AM–4 PM

Overview of Telstra Claremont

Located at Shop T150, Quarter, St Quentin Ave, Claremont WA 6010, Australia, Telstra Claremont serves as a vital hub for telecommunications services in the picturesque Claremont area. With a dedicated phone number 1800729074, potential customers can easily reach out for assistance or inquiries. For those looking for more detailed information, the company's website telstra.com.au is a treasure trove of resources.

Key Features and Accessibility

Telstra Claremont stands out as a telecommunications service provider that caters to a wide array of needs. The store offers onsite services, ensuring that customers receive immediate attention without the need to travel further. Notably, the entrance and parking area are wheelchair accessible, demonstrating the company's commitment to inclusivity and service to all members of the community. Other conveniences include accepting various payment methods such as credit cards and debit cards, making transactions straightforward for everyone.

Customer Service and Specialties

The feedback from customers paints a picture of a company that strives for excellence in service. With 85 reviews on Google My Business, the average opinion leans slightly below perfect at 2.8/5. Despite this, glowing testimonials highlight exceptional service experiences. Customers have praised the staff for being friendly, helpful, and patient, particularly noting the ease of working with the team. Specialties include a broad range of electronics and tailored telecommunications services, such as custom phone plans for those with travel commitments.

Recommendations for Prospective Visitors

For anyone considering a visit to Telstra Claremont, here are some recommendations:

- Prepare to be served: Given the positive feedback, customers can expect a service experience that is both efficient and friendly.
- Plan ahead: With various services offered, it's advisable to have a clear idea of what you need before heading out.
- Accessibility matters: The wheelchair-friendly facilities make it easy for everyone to access the services without hassle.
- Utilize online resources: Before visiting, check out their website for any updates or special offers that could enhance your experience.

👍 Reviews of Telstra Claremont

Matthew P.

5/5

Best service I’ve had in a long time. Took 10 minutes to solve my problem, the staff were friendly and just so easy to work with. 100% my go to store - has made me really appreciate the company. Best team in the business!

Orsi T.

5/5

Ting has been incredibly helpful with customising my phone plan that works well for me as I split my time between Australia and travelling.

Carafe

5/5

Great service! Very helpful gentleman helped me install a global esim on my telstra mobile, not his job, but he was very patient and kind

Rob L.

1/5

They are still absolutely bloody hopeless. Idle staff and they made me wait 30 mins.

Yosef B.

5/5

After a woful experience online I was completely over Telstra and prepared to move my 5 services to another provided.

I made an appointment and glad I did.

Upon arrival I was greeted by Keven who is the most super chilled and helpful person you could imagine. Not only did he look after me but also his team and every customer that walked in the door with a relaxed and informed style.

I have a new faith in Telstra but please don’t lose this staff member or you may lose my business.

Highly recommend Kevin to assist.

Tony P.

5/5

We had a 2pm appointment with the Claremont store and were served by Aakash right on time. We bought 2 new phones and he spent over 90 minutes patiently setting everything up for us, transferring data etc from the old phones. We will definitely go back to him for anything further and thoroughly recommend Aakash to anyone.

Bonnie H.

5/5

I was a little worried before coming in today because I had read the reviews of this store and they weren’t great but now I don’t know why the reviews are bad because I had a great experience today. Maybe the store took on the feedback and made some improvements? Anyway, good on them if they have.
I made a 3pm appointment, walked into the store and I didn’t have to wait. They sat me down straight away and organised my Telstra plan for me. The lady that helped was very nice and very informative. No rude behaviour at all and she didn’t rush me either.
If you were a walk in customer, it might be a bit hard to get some help because all the staff there today were busy trying to help clients but that’s something we all have to deal with this day and age because it is hard to find people who want to work.
Overall, had a great experience here. If you need to get help with a plan or stuff to do with your account though, I would recommend booking an appointment online.

Cami

1/5

I went to Telstra due to an issue with my data consumption. Kevin assisted me, very poorly predisposed, and he wasn't even able to check in the system what was happening. He just told me to send a message through the app. 120 gigabytes in less than a month, when in previous months I used 50/60 at most, and he wasn't capable of providing assistance or making a complaint through the system or checking in the system? Terrible service, what are they there for?