The Good Guys Robina - Robina, Queensland

Address: Scottsdale Home Hub, Tenancy 1/20 Scottsdale Dr, Robina QLD 4226, Australia.
Phone: 755927500.
Website: thegoodguys.com.au
Specialties: -.
Other points of interest: Delivery, In-store pick-up, In-store shopping, On-site services, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 375 reviews on Google My Business.
Average opinion: 4.1/5.

📌 Location of The Good Guys Robina

☎️755927500

⏰ Open Hours of The Good Guys Robina

Monday: 9 AM–5:30 PM
Tuesday: 9 AM–5:30 PM
Wednesday: 9 AM–5:30 PM
Thursday: 9 AM–7 PM
Friday: 9 AM–5:30 PM
Saturday: 9 AM–5 PM
Sunday: 10 AM–4 PM

The Good Guys Robina is a highly-regarded electronics and appliance retailer located at Scottsdale Home Hub, Tenancy 1/20 Scottsdale Dr, Robina QLD 4226, Australia. With a phone number of 755927500, customers can easily reach out for inquiries and assistance. The store's official website is thegoodguys.com.au.

The Good Guys Robina specializes in a wide range of products, including electronics, appliances, home entertainment systems, home security systems, and much more. In addition to their extensive product offerings, they also provide various convenient services such as delivery, in-store pick-up, in-store shopping, on-site services, same-day delivery, and have wheelchair-accessible facilities. Customers can also make payments using credit cards, debit cards, and NFC mobile payments.

With a total of 375 reviews on Google My Business, The Good Guys Robina has an impressive average opinion rating of 4.1/5. Shoppers appreciate the store's vast selection, competitive prices, and knowledgeable staff who provide excellent customer service.

👍 Reviews of The Good Guys Robina

The Good Guys Robina - Robina, Queensland

Chanelle L.

1/5

I recently ordered a dryer from The Good Guys Robina, and the overall experience was deeply disappointing. After waiting two months for delivery, I was given a two-hour delivery window, but the dryer didn’t arrive on time, forcing me to call and follow up.

What made matters worse was that I had paid $85 for premium delivery, which is supposed to include unpacking and proper placement of the dryer. However, the two delivery guys only provided a simple drop-off and did not fulfill the promised service.

This experience has left me extremely dissatisfied, and I hope The Good Guys will take steps to improve both their delivery scheduling and service quality.

Carina C.

5/5

The BEST Good Guys store. Bent over backwards to help us out with an Aircon on a very hot day. The best friendliest staff. When we need anything again while we are in QLD, we will call in here first. Thank you!

jason C.

5/5

We had a great experience today with Mel, so knowledgeable on all the products we purchased and even organised delivery for us. Will definitely go back there, even if it’s just to say hi

BRANT

5/5

Shea is an absolute Legend!! knowledgeable easy low pressure transaction, frair pricing 5 year warranty on everything within buget. Made an otherwise challaging decision making process simple by educating me on options whether the products would phisically fit and ultimately meet the needs of our growing family. He was most honest and friendly sales person I've ever dealt with. as we are currently renovating an existing kitchen this has been somthing ive been dreading. I feel like a giant weight has been lifted. Unmatched customers service I was able to accomplish in 30 minutes what 3 other stores couldn't seem solve or have the motivation to even to bother. true professionalism still exists Definitely won my business will be a returning customer 100% Brant.

Suzie R.

1/5

I purchased vacuum cleaning bags online using my PayPal account. I requested collection from Goods Guys Robina. When I tried to collect, I was informed that an email had to be sent to their head office prior to being able to collect my order. Further, I had to produce my PayPal confirmation email as well. When my online transaction was complete, I received a text from GG confirming receipt of my order and my order number. Although the purchase was locatable and ready for my collection, it still required all these additional steps before GG released goods. Online shopping is supposed to improve efficiency, not slow it down with all these additional protocols. I use my PayPal regularly, and this is the first time I’ve ever encountered this process. Staff were courteous, but still had to waste my time executing their additional protocols. Good Guys?

Geoff P.

5/5

Congratulaions THE GOOD GUYS. what a wonderful store you have opened at Robina. Such a great variety of stock and items on display. Welcomed at the front door as you walk in, lots if eager staff to assist us in our purchase. I wish you all well in the future, be very proud of what you have created here at ROBINA.

James W.

1/5

I purchased Aircon through the Good Guys Robina, I was told installation would be handled by them and it would only take 2-3 weeks. Seems easy enough.

After 2 months of numerous calls trying to arrange installation, I eventually gave up and asked for a full refund. The installers provided by The Good Guys are very unprofessional and difficult to deal with. The Good Guys team also showed very little interest in helping me, I assume that’s because they had already made the sale.

Save yourself the headache and use a professional Aircon company!!

Freja E.

5/5

I recently bought a fridge, washing machine, microwave, and a kettle and Mario was an exceptional help on both days I visited the store. I was admittedly quite flustered, as we were moving from Melbourne to the Gold Coast in just three days while also trying to run a business. Mario was incredibly supportive and helpful throughout the process. He never made me feel silly for not knowing certain things about the products, and we even had a good laugh. I will definitely shop there again!