The Mattress Company - Yandina, Queensland

Address: 5 Pioneer Rd, Yandina QLD 4561, Australia.
Phone: 754467541.
Website: themattresscompany.com.au
Specialties: Mattress store, Bed shop, Manufacturer.
Other points of interest: Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Assembly service, Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 54 reviews on Google My Business.
Average opinion: 4.6/5.

📌 Location of The Mattress Company

The Mattress Company 5 Pioneer Rd, Yandina QLD 4561, Australia

⏰ Open Hours of The Mattress Company

  • Monday: 8 AM–4 PM
  • Tuesday: 8 AM–4 PM
  • Wednesday: 8 AM–4 PM
  • Thursday: 8 AM–4 PM
  • Friday: 8 AM–2 PM
  • Saturday: 9 AM–12 PM
  • Sunday: Closed

Overview of The Mattress Company

Located at 5 Pioneer Rd, Yandina QLD 4561, Australia, The Mattress Company stands out as a premier destination for all your bedding needs. With a comprehensive range that includes not just mattresses but also a full bed shop and manufacturing services, this company caters to a wide array of customer requirements. The address is easily accessible, ensuring a convenient shopping experience for everyone.

Key Features and Services

- Specialties: The Mattress Company is renowned for its expertise in mattresses, offering a bed shop experience that extends beyond retail to include manufacturing capabilities, ensuring personalized service and quality.
- Customer Support: The company boasts exceptional customer service, evident from the numerous positive reviews on Google My Business. Customers appreciate the guidance provided throughout their selection process, with staff members like Tanya playing a crucial role in helping customers make informed decisions.
- Convenient Services: Recognizing the importance of customer convenience, The Mattress Company offers delivery services, allowing customers to enjoy the comfort of having their purchases delivered directly to their homes. Additionally, they provide in-store pick-up and in-store shopping options, ensuring flexibility for all types of shoppers.
- Accessibility: The store is fully wheelchair-accessible, featuring a car park, entrance, and toilets that cater to individuals with mobility needs, reinforcing their commitment to inclusivity.
- Payment Options: For added convenience, The Mattress Company accepts various forms of payment, including cheques, credit cards, debit cards, and even NFC mobile payments, accommodating a wide range of customer preferences.

Additional Information for Potential Customers

- Delivery Service: Knowing that not everyone prefers to shop in person, the company offers reliable delivery services.
- Assembly Service: For those who prefer not to assemble their new mattresses themselves, The Mattress Company provides a hassle-free assembly service.
- Payment Flexibility: Accepting multiple payment methods ensures that customers can choose the most convenient option for them.

Customer Opinions and Feedback

The Mattress Company has garnered impressive feedback, with an average opinion rating of 4.6/5 based on 54 reviews. Customers consistently praise the company for its knowledgeable staff, especially mentioning Tanya's assistance in helping them choose the right mattress. Delivery times are noted for being punctual, and the delivery team is commended for their helpfulness and professionalism. These reviews underline the company's commitment to customer satisfaction from beginning to end.

Recommendation

If you're in the market for a new mattress or simply looking to refresh your bedding, The Mattress Company is undoubtedly worth considering. Their combination of a wide selection, expert advice, and convenient services makes them a top choice. To explore their offerings further or to place an order, visit their website at themattresscompany.com.au. Don't miss out on their accessible services and excellent customer support - reach out today to elevate your sleep experience.

👍 Reviews of The Mattress Company

The Mattress Company - Yandina, Queensland
Colette T.
5/5

I recently purchased a queen mattress from The Mattress Company. From my first visit to the final ordering of the mattress Tanya was informative and of great assistance in helping with the choice we made. On the delivery day the mattress arrived early, which was a bonus. The two delivery guys were extremely helpful, friendly and explained how to care for the mattress. Great customer service. I would highly recommend The Mattress Company to any prospective customer.

The Mattress Company - Yandina, Queensland
Allan S.
5/5

Visited the factory last Friday. I was given an attentive and informative introduction to mattresses. I ordered and paid for delivery to to a Caravan Park on Monday morning at 7.30 a.m. I was delighted when they arrived 10 minutes early as I was waiting to allow access through the boom gate. A very friendly duo, then placed the bed and mattress into the cabin and offered help. A very good introduction to Yandina.

The Mattress Company - Yandina, Queensland
Jeffrey K.
5/5

Just picked our new mattress up for our caravan. I have to say it was a very easy exercise right from the beginning. We called in to "The mattress factory " in the off chance that they had caravan mattresses as we were sick of sleeping on the one supplied with our van. We even bought a gel foam topper to try and make the old one more comfortable (fail). They were all very easy to deal with, everyone was very pleasant, knowledgeable and non pushy. we were given plenty of options and in no time at all we settled on a beautiful comfortable pillow top. They took 2 weeks to make it from scratch. We didn't mind the wait and we actually thought that was quite quick as they were very busy. As I said we picked it up this morning and it fitted perfectly in every way. We are really looking forward to sleeping on it as we both used to get sore hips and backs on the old one. I will give it a few weeks and give an update. But I can't imagine there will be any negative feedback whatsoever....UPDATE, we have been sleeping on this beautiful mattress for 5 months now. It is so comfortable that we stayed with family recently and took the mattress out of the caravan and slept on it there as well. I have to say it is the most comfortable mattress I have ever slept on. To add to this that anyone who has read my other reviews will know that if I wasn't happy I would be the first to let people know. I can safely say we're extremely happy with this product.

The Mattress Company - Yandina, Queensland
Taty H.
5/5

My husband and I recently purchased a couple of beds, including a latex mattress, from The Mattress Company. From the moment we walked into the showroom in Yandina, we were greeted with warmth and professionalism.

The staff member who helped us at The Mattress Company, Rusty, was incredibly friendly, knowledgeable, and helpful. Rusty took the time to understand our needs and preferences, guiding us through their extensive range of products. His expertise was evident as he helped us choose the perfect mattress that provided both comfort and support.

The delivery service was excellent too. The team was prompt and efficient, ensuring that our new beds arrived in perfect condition. Not only did they deliver, but they also went above and beyond by installing and customising the height of one of the beds to suit our specific requirements. This level of personalised service and care truly exceeded our expectations.

We also had email communications after our purchase, and the responses were always prompt, professional and helpful.

We are extremely satisfied with our purchase and the overall experience at The Mattress Company. The quality of the products and the exceptional customer service make this business stand out. We highly recommend The Mattress Company to anyone in need of a new mattress or bed. Their dedication to customer satisfaction is truly commendable.

We're lucky to have such a specialised mattress business right here on the Sunshine Coast in Queensland.

Thank you, The Mattress Company, for making our purchase seamless and enjoyable. We will definitely be returning for any future bedding needs!

The Mattress Company - Yandina, Queensland
Kelsey W.
5/5

This is my second Mattress Company bed, have had it nearly 5 years now and it's still the best and most comfortable bed I've had. My original latex mattress also still going strong in the guest bedroom. Always look forward to getting back in my own bed after time away! Very, very happy with my purchase and will go back again!

The Mattress Company - Yandina, Queensland
Vicki J.
5/5

We first purchased mattresses for our daughters 20 years ago and then purchased a latex mattress for ourselves. We have recently moved to Central Queensland and went back to the Mattress Company to purchase our new mattress which is so comfy. Would highly recommend The Mattress Company for any mattress whether home or caravan

The Mattress Company - Yandina, Queensland
Zen A.
5/5

Like Goldilocks we tried two other companies and their “mattresses” on a painful journey that left us crippled and having to take painkillers before sleep, before a friend recommended the Mattress Company. We were impressed with the design that we can flip the mattress and extend its useful life. My wife was impressed that the actual guys who made the mattress, also delivered it and helped her set it up, then took away the packaging.

After 14 months, we noticed one of the sides was losing support (with 250kg load any bed of ours gets a workout) and they organised to pick it up at 7:30am, take it back to the factory, disassembled it, found the problem and then returned it by 1pm with new reinforced sides. A pleasure to discover that the Mattress Company honours its warranty in a friendly and efficient manner and are eco-friendly in repairing their quality product rather than replace/landfill. It is the best mattress we have ever owned and feel so much more refreshed when we wake up. We thank them every morning, even though they don’t get to hear it.

UPDATE - 3 years on. The Mattress Company after sales service and support is the best on the Coast. Noticed the other side was losing support (my bad), rang them and they fixed it under warranty again. super reinforced and tuned up, this is now the best mattress I have slept on in my life. They have it on file, so I can get another one exactly the same. Try that from a mattress in a box company!

The Mattress Company - Yandina, Queensland
Peter L.
5/5

Fantastic product with the customer service you would expect to match. Could not recommend a mattress from The Mattress Company enough!

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