Toro Electrical PTY LTD - Raceview, Queensland

Liesl S.

Great service and well priced. Fast response to all my enquiries whether via text, email or phone. Invoices match the upfront quoted pricing. Tenants feedback is that technicians are courteous and on time. I am happy to recommend their services.

Michael D.

Update #4
Toro has used incorrect fuses when he installed the system and then after he was ordered by the govement to repair his stuff ups but not only did he use wrong fuses etc he has also used the incorrect wire for the system he uses wiring that is to small for the system he installed and the fuse was nit rated for the solar he installed
Qld govement are living Toro right now with his finest and warnings etc from this job and more is coming Mr Toro ha E even sent everything including your txt msgs to ACA and they are looking into it so you could become famous for your dodgy electrical works etc and maybe even get other systems inspection don't in others you have installed aswell now that would make good tv
Update #3
Toro issues certificate of compliance with a different persons name on it for his Qld Gov inspectors ordered rectification works.the person he names on the certificate does not own the home nor lives at the home but is a carer for the home owner who paid for the solar installation and Toro refused u der the law to amend the certificate of compliance with the correct information and details the carer lives 2 hours away and is just the middle person for the elderly resident Update no#2
Toro electrical was found to have 25 serious faults for the solar installation and fined approximately $900 by the Qld government
Toro was to install a smart meter for the solar in may 24 which was provided by the solar company to him but he didn't install it and it was no where to be found so suspect stolen by Chris Toro
Toro was order by the solar regulator ( Qld government) to fix issued at his own cost
Qld inspector doi g another full inspection if his work after it is done only to find another serious faults from his government ordered repairs

He is rude and not a professional in any way or form hr is also under current investigation for theft by the QPS form Blu sky solar

Also he is a passive lier he tells us one the Ng and then tells another electrian that he paid a sub contractor to do the job in may 2024 which cannot b backed up as the photos for the contract to bku sky solar show he was present in may 2024 with date time stamps of him in all pictures including his black work ute

Update :
Toro electrical is in the process of being investigated by the QoS for sterling a solar system from a TOOWOOMBA address and on selling it as a new system to another customer after the old system was replaced by another newer solar unit
Toro has and is in trouble with Qld inspector
Site visit conducted by inspector to determine compliance with the electrical safety legislation
Discussed the matter with he duty holder and provided them information on compliance with the electrical safety legislation
Enforcement notices have been issued requiring compliance action
put solar on mother's house now been deemed installation to be illegal by the Qld government Qld gov now chasing Chris and looking at cancelling his licence
Blue sky solar who contracted this person. is now in the process of sueing this person along with this person has stated in email he is no longer licensed Shane the Qld govement state different
nothing but trouble since installation done to the point the solar wiring is classed as a fire risk to the house ince again independent inspection and Qld government their own inspection
thanks for making at 84 yr old lady live in fear of house fire
looking forward to seeing you in court against Qld govement and bku sky solar and out independent electrical engineer

Jacob C.

Toro electrical, used by Good-Guys as their go to electrical company for installing their products. Simple install it was said to be, Toro himself attended install with another employee, connected the power up to the junction box and proceeded to tell us the oven would need a chippy to install the rest as the oven was the slightest bit too big for the space provided. They left our house with the oven sitting around 50mm out of the wall and didn't suggest who to use. My son and I decided we would do what they couldn't seeing as they said it was an easy job. We fitted the oven in less than 30 minutes, all we did was remove a little big of cabinetry to make do. We were charged an install fee of $250 and Toro left site without even installing the unit properly. Toro electrical difficult to get a hold of. Talk about lazy tradesmen. Imagine an office worker and his son installing something that an electrical company is employed to do. This company doesn't deserve my 1 star, but google wouldn't let me put no stars up. Disappointing service provided. Would not recommend this company to anyone.

Romster R.

Upfront was friendly and responsive. After work was done added an additional $200 for 2 hours labour work I did not approve. Agreed with the additional cost providing they complete the second AC install. From there after first invoice was paid never heard from them and was ghosted. Also despite Chris saying on the quote I was eligible for the the $100 voucher, the model Mitsubishi unit that he installed did not even qualify in the promotion. After multiple calls, emails and messenger still no response. As he is a family man I would have thought he would be more honest with his own business. Shame on you Chris! Buyer beware!

Daniel B.

Great bunch of tradesmen, very tidy work, punctual and the prices were extremely competitive. The team installed a 7kW and a 2.5kW air conditioner as well as a ceiling fan/light, multiple downlights and a couple of power points. The guys even cleaned up after they finished the work and promptly returned to finish installing a ceiling fan and light a day or so later. Will definitely employ Toro Electrical for any further electrical work required and recommend them to family, friends and anyone reading this review.

Lauren F.

5 Star service. As a Property Manager myself who is devoted to client satisfaction, I've worked alongside Chris and the team at Toro for some time now and can highly recommend their services. Team Toro are prompt, professional, knowledgeable, competitively priced and always go the extra mile when needed.
Keep up the great work guys/girls

Nicole F.

I will never use Toro Electrical again. In fact, I'm surprised they're still in business considering how poor their customer service is and how incompetent their air conditioning work seems to be.

Toro Electrical was asked to do a ducted air conditioner fault finding and service in December 2019 on my rental property in Raceview, Ipswich. They turned out to be one of the most incompetent companies I've ever had to deal with, and provided poor customer service.

My tenants reported that the air con wasn't working properly and my usual air con company wasn't available for several weeks. My real estate agent suggested their approved repairer, Toro. I asked them to service the system as it had been about 12 months since the last service and to check for any faults.

I received a bill from Toro for $220, reporting that the air conditioner was in perfect health, with no faults found, and the service was complete.

Two weeks later I had a hole in my ceiling from air conditioner leakage - see attached photo. I was justifiably upset by this and my questions to Chris Toro were:
1. Why wasn't this picked up in the service?
2. What do you actually do as part of the service?

The estate agent arranged for Chris to go over to the house and find the leak. He did that and suggested a rather convoluted fix - lifting the indoor motor, installing a new drain system from under the existing drain system to the gutter of the property and installing some insulation (at a cost of $400). He also told us the previous fix (1 year previously) was a band aid solution. He took absolutely zero responsibility for the leak and ceiling damage, advising me that a normal service does not involve getting up into the ceiling and checking the main ducted air conditioning system that is up there. It seems all they do is clean the filters and the outlet vents. For $220!

I called in the previous company, Chek Air Conditioning. They came out and blew out all the mud that was blocking up the pipes and causing the leak, which had occurred due to a blocked gutter outside. They did this for free, even though their previous repair wasn't 'a band-aid solution'.

Chris Toro charged me $90 for his quote, rerouting pipes and moving internal motors when all it needed was for the mud to be blown out of the system.

He took no responsibility for the so called 'service' that was performed or the fact they missed the leak, just 2 weeks prior.

To this day, he admits zero fault and is asking for his $90 quote fee. I am also left with an expensive ceiling repair and full ceiling repaint.

Lara W.

Toro installed a split system air conditioning incorrectly. I have water running inside my wall. Toro at my home 4 times & it never got fixed. He tried to palm it off as a warranty job. Another business came out to look & it has to be pulled out & reinstalled! The installation was faulty! Chris’s repairs were faulty! Toro Electrical, definitely faulty!