Trek Bicycle Whitfords - Hillarys, Western Australia

Address: Tenancy 2/37 Endeavour Rd, Hillarys WA 6025, Australia.
Phone: 894015552.
Website: trekbikes.com
Specialties: Bicycle store, Bicycle repair shop.
Other points of interest: In-store pick-up, In-store shopping, On-site services, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 72 reviews on Google My Business.
Average opinion: 5/5.

📌 Location of Trek Bicycle Whitfords

Trek Bicycle Whitfords Tenancy 2/37 Endeavour Rd, Hillarys WA 6025, Australia

⏰ Open Hours of Trek Bicycle Whitfords

  • Monday: 9 am–5:30 pm
  • Tuesday: 9 am–5:30 pm
  • Wednesday: 9 am–5:30 pm
  • Thursday: 9 am–5:30 pm
  • Friday: 9 am–5:30 pm
  • Saturday: 10 am–4 pm
  • Sunday: Closed

Trek Bicycle Whitfords: A Premier Cycling Destination

Trek Bicycle Whitfords stands as a respected and well-established bicycle store and bicycle repair shop located in Hillarys, Western Australia. Situated at Tenancy 2/37 Endeavour Rd, Hillarys WA 6025, the store has garnered a strong reputation for providing a comprehensive range of bicycles, expert service, and a dedicated customer experience. The business is easily accessible and caters to cyclists of all levels, from beginners to seasoned enthusiasts. Their commitment to quality and customer satisfaction is evident in their operational practices and the positive feedback received from the community.

Location and Contact Information

Customers can readily locate Trek Bicycle Whitfords at their physical address: Tenancy 2/37 Endeavour Rd, Hillarys WA 6025, Australia. For immediate assistance or inquiries, prospective clients can contact the store directly via telephone at Phone: 894015552. Furthermore, the store’s website, trekbikes.com, provides detailed information about their inventory, services, and store hours. The website also facilitates online inquiries and allows for convenient browsing of the extensive Trek bicycle range.

Specialties and Services Offered

Trek Bicycle Whitfords specializes in offering a diverse selection of bicycles, encompassing various categories such as road bikes, mountain bikes, hybrid bikes, and e-bikes. They carry the full Trek brand lineup, alongside other reputable cycling brands. Beyond simply selling bicycles, the store provides comprehensive bicycle repair shop services, ensuring that cyclists can maintain their equipment in optimal condition. In-store pick-up, in-store shopping, and on-site services are readily available, streamlining the customer experience. For those requiring immediate assistance, same-day delivery is often offered, and the store accepts various payment methods, including credit cards, debit cards, and NFC mobile payments. The facility is also equipped to accommodate customers with accessibility needs, featuring a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating a commitment to inclusivity.

Customer Feedback and Reputation

Trek Bicycle Whitfords boasts a strong customer base, as evidenced by the 72 reviews available on Google My Business. The average opinion is a remarkable 5/5, reflecting overwhelmingly positive experiences. Customers consistently praise the knowledgeable and helpful staff, particularly individuals like Jordan, who are commended for their expertise, friendly demeanor, and dedication to assisting customers in selecting the perfect bicycle. The store’s ability to answer questions thoroughly and provide useful advice is frequently highlighted. Many customers express delight with their purchases, describing them as ‘the perfect gift’ and emphasizing the enjoyable and easy process of buying a bike at Trek Whitfords. The commitment to outstanding service is a recurring theme in the reviews, with many customers stating they will undoubtedly recommend the store to others. The store’s ability to deliver exceptional service is a key factor in its positive reputation. Clients appreciate the comprehensive support provided and the dedication to ensuring customer satisfaction. The facility fosters a welcoming and professional environment, contributing to the overall positive experience.

Additional Points of Interest

Beyond the core services of a bicycle store and repair shop, Trek Bicycle Whitfords offers several additional conveniences. The ‘quick visit’ option allows customers to address minor issues or obtain immediate assistance without a lengthy appointment. The store’s commitment to accommodating diverse payment methods – credit cards, debit cards, and NFC mobile payments – further enhances the customer experience. The location’s accessibility features, including a wheelchair-accessible car park and wheelchair-accessible entrance, demonstrate a commitment to serving the entire community. These combined features contribute to a seamless and convenient shopping experience for all customers.

👍 Reviews of Trek Bicycle Whitfords

Trek Bicycle Whitfords - Hillarys, Western Australia
Naomi J.
5/5

I recently purchased a bike from Trek Whitfords as a gift for my husband, and I couldn’t be happier with the experience. Jordan, who helped me, was absolutely fantastic. He was extremely knowledgeable and took the time to answer all my questions, provide useful advice, and ensure I chose the perfect bike. His expertise and friendly demeanor made the process so easy and enjoyable.

My husband is thrilled with his new bike—it’s been the perfect gift! Thank you, Jordan, and the team at Trek Whitfords, for delivering such outstanding service. I’ll definitely be recommending your store to others!

Trek Bicycle Whitfords - Hillarys, Western Australia
Luminda P.
5/5

The two gentleman working on Boxing day at the Whitfords store were brilliant. Super friendly and knowledgeable. I would hire them in my own business if they were in Mining industry as business relationship managers. Awesome work boys and keep up the great work!

Trek Bicycle Whitfords - Hillarys, Western Australia
Patrick J.
5/5

During my morning ride my bike ran into some problems. I dropped by Trek Whitfords for them to have a look at and they simply took the bike in to work on and I got my bike back the same day. Fantastic service, eager to help the customer. Great culture at the store. Well done guys.

Trek Bicycle Whitfords - Hillarys, Western Australia
Andrew L.
5/5

We needed some advice about a bike we'd hired in Perth. The mechanic was friendly, knowledgeable and very helpful.
These guys know about bikes! Many thanks

Trek Bicycle Whitfords - Hillarys, Western Australia
Joshua D.
5/5

My go to for any bike servicing/repairs/advice. Jordan sorted a front derailleur issue out for me by rummaging through his old parts box at home for one that would work (due to original no longer being sold). Excellent customer service.

Trek Bicycle Whitfords - Hillarys, Western Australia
Joe M.
3/5

Bought a good bike from them. All good so far. But looks like the 1 year "free service" is not really a service. Just a quick clean up ? Correct me if I'm wrong. Anyway just be wary expecting a "comprehensive free service" after 12 months.

Trek Bicycle Whitfords - Hillarys, Western Australia
John S.
5/5

Great service, very friendly and helpful team of people. Bought myself a first road bike and they helped me out with the sizing and getting the right pedal setup for clip-less shoes. Cheers!

Trek Bicycle Whitfords - Hillarys, Western Australia
Zoe M.
5/5

The guys working on 15/1/24 were so kind, helpful and have a level of customer service skill that is often not seen and under appreciated. Thank you, I wouldn’t buy a bike anywhere else now.

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