WaterRower - Gladesville, New South Wales

WaterRower: A Premium Rowing Experience

For individuals seeking a sophisticated and effective cardiovascular workout, WaterRower presents a compelling alternative to traditional rowing machines. This Australian-owned and operated company has established itself as a leading manufacturer of aesthetically pleasing and exceptionally quiet rowing machines, targeting a discerning clientele that values both performance and design. WaterRower distinguishes itself through a commitment to innovation, crafting a rowing experience that mimics the natural fluidity of traditional rowing while maintaining a remarkably compact footprint.

Company Overview and History

WaterRower was founded with the core principle of creating a rowing machine that blends seamlessly into any home environment. The company’s journey began with a desire to address the limitations of conventional rowing machines – their noise levels and often cumbersome size. Through extensive research and development, WaterRower engineers developed a unique submerged-blade rowing system, drastically reducing noise and enhancing the rowing motion. Today, WaterRower operates as an exercise equipment store, manufacturer, and wholesaler, serving both domestic and international markets. Their commitment to quality and innovation has garnered a loyal following among fitness enthusiasts and those seeking a premium home gym solution.

Key Features and Design

The WaterRower’s signature feature is its submerged-blade rowing system. This ingenious design utilizes a water tank to dampen the stroke, resulting in an incredibly quiet operation – often described as silent. The blades are submerged in water, providing resistance and a tactile feedback that closely resembles the feel of rowing on the water. Here’s a breakdown of the key characteristics:

• Silent Operation: The submerged-blade system virtually eliminates noise, allowing for workouts without disturbing household members or neighbors.
• Realistic Rowing Action: The design replicates the natural biomechanics of rowing, promoting proper form and maximizing efficiency.
• Compact Footprint: WaterRower machines are notably compact, taking up significantly less space than traditional rowing machines. They store upright easily without dismantling.
• Durable Construction: Built with high-quality materials, WaterRower machines are designed for longevity and reliable performance.
• Integrated Monitor (S4 Model): The S4 model includes an integrated LCD monitor that tracks key metrics such as time, distance, strokes, calories burned, and split times.

It's noteworthy that the initial S4 monitor model, while praised for its quiet operation and authentic rowing feel, lacked Bluetooth connectivity for heart rate monitoring. Customers seeking this feature needed to purchase an additional ComModule, highlighting a potential area for improvement in future iterations.

Location and Contact Information

WaterRower’s headquarters and showroom are conveniently located at: Address: Shop 1/8 Wharf Rd, Gladesville NSW 2111, Australia. Potential customers can visit the physical location to experience the rowing machine firsthand. For inquiries or assistance, they can reach the company at: Phone: 298981405. Further details and product information are available on their website: Website: waterrower.com.au.

Additional Points of Interest

WaterRower prioritizes customer convenience by offering delivery services. Furthermore, the facility boasts wheelchair-accessible car park and wheelchair-accessible entrance, demonstrating a commitment to inclusivity. Customers can utilize various payment methods including credit cards and debit cards. A free multi-storey car park is available on-site, simplifying the visit for customers traveling from afar. The company maintains an active presence on Google My Business, with 26 reviews offering valuable insights into customer experiences. The average opinion is 4.4/5, reflecting a high level of satisfaction among users. Many customers appreciate the smooth, realistic, and quiet nature of the rowing action, often comparing it favorably to Concept 2 machines – specifically noting the quieter operation and superior weight bringing during the oar back.

Conclusion

WaterRower represents a sophisticated and premium option for individuals seeking a high-quality rowing machine experience. Its unique submerged-blade technology, compact design, and quiet operation make it an attractive choice for those prioritizing both performance and aesthetics. The company’s dedication to customer service, coupled with its convenient location and accessibility features, further enhances its appeal. The slight inconvenience related to the initial S4 monitor’s lack of Bluetooth connectivity serves as a reminder that continuous improvement is a core value of the WaterRower brand.

👍 Reviews of WaterRower

Dennis O.

4/5

I bought the WaterRower while also trying out a Concept 2
On the down side, Water Rower’s S4 monitor did NOT have blue tooth ability for a heart rate band or strap - had to pay another $100 for a ComModule which did the trick. The Concept 2 comes with blue tooth.
The rowing action on WR is smooth, realistic and quiet. The Concept 2 was much louder.
WaterRower also had far better weight bringing the oar back after a stroke.
It stores upright easily without dismantling and doesn’t take up much space.

A very good product.

Mandy

5/5

Excellent service. Staff were helpful, kind and just truly made me feel welcomed. The quality of product was fantastic. The design and function of a rower was perfect and lived up to high expectations. Staff worked quickly to assist any issues I inquired about. I would recommend Waterrower for anyone looking for high quality sports equipment and realistic prices.

Frederick M.

1/5

My rowing machine was great until I needed to replace the wheels on the seat, since then the wheels I have received have been second rate. The quality control of these items are second rate.

Luke C.

5/5

Love the Waterrower GX and the team here is excellent!

First, will start by explaining that I have been searching forever for a low impact exercise at home. Was diagnosed with stage 5 kidney disease a few years ago and could no longer do heavy workouts with weights. The machine works like a dream and lets me workout at a comfortable pace and do short intervals of intensity when I can. The pull is extremely smooth compared to the chain towers I used to use in college and the machine is quiet enough so can watch tv or listen to music while working out. The sound of the lapping water is very relaxing and sets a good rhythm for workout. The only noise out of place comes from a slight wobble in the seat.

More than a great product, I am super happy with the service provided by Ed and Les. I actually live in Japan and they worked with me to ship it across the ocean and fit my schedule. Great guys! My only complaint would be something perhaps with the packing service. The machine first arrived without the accompanying DVDs. Les was wonderful and arranged for them to be sent separately and threw in some grips and a cleaning kit for the trouble. Like I said, excellent service and love when companies recognize an error and make up for it! Only trouble there was the packing on the cleaning kit was not tight and the wood oil leaked everywhere. Will say that the oil is high quality and the are that has dripped on my wood floors is extra shiny!

Overall, I would highly recommend the product and working with these two! Am confident they can workout some of the shipping issues and continue to impress me with their service!

Winter S.

5/5

I recently purchased a gym equipment from WaterRower and arranged to have it shipped to New Zealand. Taylor was amazing—helpful, patient, and always quick to respond to my questions. Without her excellent service, I might have given up on getting it from Australia. I’m so excited and looking forward to receiving it. Thanks to Taylor, the process was smooth and stress-free.

Sharee F.

5/5

We just purchased a treadmill from these guys and I can’t recommend them highly enough. Transaction and communication was easy. They came and set it up for me and we’re so lovely. I’m very impressed with our purchased. Top tier quality, will purchase again.

Caroline K.

5/5

We were wanting to purchase a waterrower. The customer service was brilliant starting from the lady who answered our call , the gentleman who took us through all the mechanical/pros and cons of different models patiently to the manager who processed the payment. This is an excellent store to know and purchase the water rower that suits your needs.

Kevin S.

5/5

Ordered a Slim Beam cable machine through a third party and WaterRower fulfilled the order. The friendly staff went above and beyond to help us when we faced an issue with the shipping company. Extremely grateful for the help and the Slim Beam is an awesome work out machine! Thanks WaterRower!